What are the responsibilities and job description for the Debt Collector position at Glennon Law Firm LLC?
A small law firm is seeking an energetic Debt Collector to make collection calls for our clients. This position is responsible for contacting selected past due accounts, including volume calling, resolving customer disputes, reporting, and other related collection activities.
Job Responsibilities: You will be responsible for working with consumers to setup new payment arrangements and recover past due payments. This will include updating and maintaining records, calling on new placement accounts, delinquent accounts, negotiating repayment terms, and all other tasks involved with collecting payments. Our ideal candidate is organized, has strong interpersonal skills, is comfortable on the phone and can handle diverse situations. This position relies on heavy phone work. Strong communication, organizational and problem-solving skills are critical in this position.
Minimum Requirements: At least 1 year of collections experience in a customer service capacity (or equivalent related experience) required. Knowledge of the Fair Debt Collection Practices Act and Telephone Consumer Protection Act is a plus.
Background check and pre-employment drug screening is required.
***Plus the opportunity for monthly bonus.
Job Types: Full-time, Part-time
Pay: $15.50 - $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Ability to Commute:
- Cincinnati, OH 45230 (Required)
Ability to Relocate:
- Cincinnati, OH 45230: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18