What are the responsibilities and job description for the Business Office Manager/Financial Controller position at Glenvue Health and Rehab?
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QUALIFICATIONS
- Minimum of three (3) years experience in third party billing / collections.
- Medicare, Medicaid, Managed Care Insurance billing experience is preferred.
- Knowledge of billing and collection practices and techniques.
- Ability to communicate effectively with residents and their family members, and at all levels of the organization.
- Skilled in the use of computers and the Microsoft Office suite of applications.
- Ability to be accurate, concise and detail oriented.
- Must have ability to complete multiple projects.
- Must be capable of maintaining regular attendance.
- Must meet all local health regulations, and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation and reference inquiry.
- Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation.
- Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information
- Know Resident Rights
- Help residents exercise and / or protect their rights
- Report residents / family complaints / concerns to Administrator
- Responsible for ensuring coordination with other department activities that are directly related to managing a business office.
- Performs bookkeeping duties essential to the operation of the facility and supports the Administrator in analysis of operating budget.
- Supervises appropriate business office and reception personnel.
- Assures proper accounting procedures and controls are in place and followed.
- Ensures procedures are followed to achieve an accurate and timely closing at month end.
- Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely manner and in compliance with federal and state regulations.
- Set up and maintain financial files for residents : billing, admission papers, state and Medicare reimbursement documents; coordinate and collect accounts receivable and past-due accounts.
- Review payment policies and procedures with new admissions and their responsible parties.
- On a daily basis : complete receipt records, post deposits, run cash receipts batch listings, research / prepare / post adjustments, call in deposits and enter census.
- Administer and reconcile resident trust accounts and petty cash.
- Prepare billing for agencies, Medicare, veterans and other billing agents; prepare and submit corporate, Medicare and agency reports, ensure posting of ancillaries and perform month-end closings.
- Collects and files documents, correspondence and other printed matter.
- Creates and updates files and records.
- Performs daily cash deposits.
- Performs various routine office duties such as assisting with mailings, answering telephones and taking and relaying messages.
- Performs other tasks as assigned.
- Receive and follow work schedule / instructions from your supervisor and as outlined in our established policies and procedures.
- Maintain CONFIDENTIALITY of all pertinent resident care information to assure resident rights are protected.
- Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
- Report all unsafe / hazardous conditions, defective equipment, etc., to your supervisor immediately.
- Ensure supplies have been replenished.
- Attend and participate in in-service educational classes and on-the-job training programs as scheduled.
- Attend and participate in workshops, seminars, etc., as approved.
- Assure that work / assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
- Must be able to conduct surveys, gather statistical information, prepare comparative analysis, make mathematical calculations, and communicate effectively, both verbally and in written form.
- Collect and assemble / compile records for committee review, as requested, and prepare reports for staff / other committees as directed.
- Abstract information from records as authorized / required for insurance companies, medicare, etc.
- Maintain various registries as directed including register for admission and discharge of residents.
- Prepare written correspondence as necessary.
- Assist in admission, transfer, and discharge procedures as necessary.
- Other job duties as assigned
- Follow all safety policies to assure resident safety.
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- Office Management : 3 years (Required)
- Glennville, GA 30427 (Required)
- Glennville, GA 30427 : Relocate before starting work (Required)
POSITIVE RELATIONSHIPS
Ability to promote positive relationships with residents, visitors and government regulators. Ability to present a professional appearance and attitude.
RESIDENT’S RIGHTS
ESSENTIAL JOB FUNCTIONS
The following list of duties is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the performance of additional duties.
PHYSICAL AND SENSORY REQUIREMENTS
Must be able to move intermittently throughout the day. Must be able to speak the English language. Must be able to cope with the mental and emotional stress of the position. May be required to lift and move office equipment and supplies.
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Is subject to exposure to infectious waste, diseases, conditions, etc., including TB, and the AIDS and Hepatitis B viruses.
Job Type : Full-time
Expected hours : 40 per week
Benefits :
Schedule :
Experience :
Ability to Commute :
Ability to Relocate :
Work Location : In person