What are the responsibilities and job description for the Hotel Front Desk- Part Time position at Glenwood Springs Inn?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the motel, ensuring accuracy of information
- Provide information about our facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Making reservations - Answering phones with a professional attitude
- Process payments and maintain accurate records
Experience:
- Previous experience in a hotel or hospitality setting preferred but not required
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent communication and interpersonal skills
- Proficiency in using phone systems and computer software for reservations and guest management
- Bilingual or multilingual skills are a plus
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, attention to detail, and ability to provide exceptional customer service will contribute to our guests' positive experience. Join our team and be part of creating memorable stays for our valued guests. We offer a flexible schedule, great for college students who are looking for a 4 hour shift. We are a family business and wonderful to work with)
Schedule (we are flexible and for the right candidate we can see adjust) If you cannot work all days and just some that is fine as well)
Mon-Sun 2:00 pm to 6:00 pm but we are flexible!
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 28 per week
Benefits:
- Free parking
Schedule:
- 4 hour shift
Work Location: In person
Salary : $16