What are the responsibilities and job description for the Spa Receptionist position at GLO Mind Body Skin?
Overview
Here at GLO Mind Body Skin Spa at the Solaris Residences in the heart of the Vail Village we are seeking a friendly and professional Spa Receptionist to join our team. The ideal candidate will serve as the first point of contact for our residences and guests, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome our guests in a professional manner showing 5 star etiquette to everyone.
- Answer phone calls and respond to inquiries with clarity and courtesy.
- Manage appointment scheduling for therapists, calling guests and confirming appointments for the following day, maintaining the reception area’s clean and organized.
- Handle cash transactions accurately, including cash register operations and cash handling.
- Assist with retail sales by promoting products and services effectively. Commission earned on all sales.
- Inventory management
- Utilize POS systems for processing sales transactions efficiently. We use Book4Time
- Communicate effectively with team members to ensure smooth operations.
- Provide support for administrative tasks as assigned.
Qualifications
- Proven experience in a receptionist or customer service role is preferred.
- Bilingual candidates are encouraged to apply, as communication with diverse clientele is beneficial and will be compensated higher.
- Strong interpersonal skills with the ability to communicate clearly and effectively.
- Ability to manage multiple tasks while maintaining attention to detail.
- A positive attitude and a passion for providing excellent customer service are essential.
Join our high vibe positive team where your contributions will be valued, and your professional growth will be supported! You will grow as we grow!
Job Types: Part-time, Seasonal
Pay: $21.00 - $25.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Ability to Commute:
- Vail, CO 81657 (Required)
Ability to Relocate:
- Vail, CO 81657: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $25