Front Desk Security Receptionist

```Duties```

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls to the appropriate departments or individuals
• Provide general administrative support, such as filing, scanning, and photocopying documents
• Maintain a clean and organized reception area
• Receive and distribute mail and packages
• Schedule appointments and manage calendars
• Assist with meeting and event coordination
• Following Post orders for assigned post.

• Be the liaison between Client Specialist and GAP Management

• Patrol hourly. (as needed).

• Check Email at the beginning of their shift (and as needed).

• Complete Daily Pass-down to other shift(s).

• Make proper notifications to property management and GAP management (if applicable)

• Make sure all reports are completed and filled out accurately on your shift. (if applicable)

• Ensure all visitors and vendors are being cleared for entry.

Knowledge, Skills & Abilities:

• Knowledge and familiarity with computers and security equipment, including radios.

• Familiarity with security officer processes and procedures, access control and visitor management safety inspections, emergency response, and basic threat detection.

• Quality customer service oriented interpersonal skills, and special techniques to promote client

values, and interact formally and informally with business partners internal and external.

• Strong communicator, both verbal and written communication skills.

• Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response, situational awareness & de-escalation.

• Experience working as a receptionist

• Knowledge and familiarity with computers and security equipment, including access control,

surveillance, and intrusion detection systems.

• Ability to work comfortably in a team environment, as well as individually

• Strong time management, ability to multitask, and attention to detail capabilities, ability to multitask, organizational and problem solving skills, in a fast paced and flexible environment

• Ability to master the company's computer based technologies.

Minimum Qualifications:

• High school degree or GED or equivalent years of experience

• Active Guard Card (Texas Security License)

• 1.5 years of security experience.

• Must be punctual and have good time management skills.

• Must have good customer service skills / good communication skills.

• Customer Service.

• Must be able to follow instructions and provide feedback when requested.

• Need a strong attention to detail.

• Be available to for additional training

• Ability to lift up to 20.5 lbs. to support emergency response or relocation

• Ability stay on your feet for extended periods to time for Incident Management or

support to Campus Security Operations

• Computer proficient; Google Products, Instant Messengers

• Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation

Preferred Qualifications:

• 1 years of experience working with Lenel, CCTV monitoring, incident management

Technology

• 1 year of supporting a client office at a level of proficiency equal to both a security lead and

facilities coordinator.

• The flexibility to work any assigned shift and to attend meetings and training sessions
• Familiarity with security equipment, strong attention to detail.
• Texas Guard Card.
• First Aid / CPR Certified (a plus)

• Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful.

• Vendor management experience

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Work Location: In person

Salary : $24