What are the responsibilities and job description for the Global Channel Management, Inc is hiring: Digital Content Contractor in Mason position at Global Channel Management, Inc?
Digital Content Contractor needs Samsung display technologies and content management software experience
Digital Content Contractor requires :
LED display technology
Programming skills to automate and streamline support processes
Computer networking
Proficient in Windows OS and remote-control software
Meraki
Airwatch
HelpDesk Advanced
Digital Content Contractor duties :
Support digital technologies in use
Collaborates with L1-L3 Digital Support teams to ensure tickets are being worked and documented to completion
Independently identify, diagnose, and resolve technical problems with minimal supervision
Process documentation
Handle escalations effectively, providing excellent customer service
Manage multiple tasks simultaneously, ensuring timely resolution of all issues
Keep a pulse on the job market with advanced job matching technology.
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