Vice President, Fraud

Overview

Reports to: Chief Operations Officer

Functions Supervised: Dispute Resolution, Fraud Analytics, Fraud Operations

Primary Functions: This position is accountable for the development, maintenance and evolution of the organization’s fraud strategy, prevention and detection efforts.  This role is responsible for managing member-facing Fraud and Disputes teams, developing and maintaining the organization’s Fraud Policy, and minimizing fraud through various channels, including digital, ACH and check, card and alternative payment methods.  The ideal candidate will have a strong background in fraud management, excellent leadership skills, and a deep understanding of banking operations and regulatory requirements.

Duties and Responsibilities:

Qualifications

Education:  Bachelor degree in finance, business administration, or a related field; advanced degree preferred. 

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills:

• Minimum of 10 years of experience in fraud management, with at least 5 years in a leadership role.
• Strong knowledge of banking operations, fraud prevention techniques, and regulatory requirements. 
• Excellent analytical, problem-solving, and decision-making skills. 
• Strong leadership and team management abilities. 
• Exceptional communication and interpersonal skills. 
• Experience with fraud prevention and detection technologies and tools. 
• Knowledge of identity theft, ACH and payment fraud prevention strategies. 
• Certification in fraud examination (e.g., CFE) or related certifications. 

Tenure: Not Applicable

Compensation

Salary pay range: $155,000 to $197,000 annually. Starting base salary will be determined based on position, experience, education, and local or state wage requirements, if applicable and will fall within the range provided above.

In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
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Equal Opportunity Employer

Salary : $155,000 - $197,000