What are the responsibilities and job description for the Human Resources Benefits Coordinator position at Global Edge Group?
Global Edge is an international staffing firm connecting projects worldwide with the industry’s most talented project professionals. We work with high level technical and commercial personnel across multiple industries including Oil and Gas, Energy, Renewables, Infrastructure, Automotive and Motorsports, IT, Marine, Mining, and more. With offices strategically located worldwide, Global Edge is known for the highest level of delivery for our clients and contractors.
Position Overview
Our team is currently looking for a Benefits Coordinator in the Oil & Gas industry for one of our clients.
This is an Hybrid position, located in Houston, Texas. Remote days will be Monday and Friday, with Tuesday, Wednesday, and Thursday being In-office.
Responsibilities:
- Support Team Management/Supervisor with daily service issues/functions and frequent ad hoc requests, escalating issues as needed.
- Identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of time away programs using data extracted from leave administration system (Absence Tracker) and HR time away system (Workday).
- Monitor vendors to ensure superior service to employees.
- Contributes to team effort by accomplishing related results, as needed.
- Completes daily leave processing and reviews data between systems.
- Partners with Time Tracking and Payroll to identify issues and review time away payroll injuries.
- Timely responds to and review leave requests submitted through Absence Tracker by employees, HR, and Occupational Health. If sufficient information was not submitted, the Operation Administrator will follow up with the submitter to gather the required information
- Maintain comprehensive and confidential leave records for all employees.
- Prepare and distribute leave-related documentation, including letters, forms, and notices
- Generate reports on time off requests upon request from HR and other Leadership
- Serve as a point of contact for employees and HR seeking information on leave and time off policies and procedures.
- Produces and distributes claim packets for the Long-term Disability application process to both employees and HR
- Responsible for responding to the Leave Administration email mailbox in a timely manner.
- Pro-actively communicates issues within Best Practice guidelines and company policies to Manager
- Partner with HR regarding company policies as they relate to the case management timelines
- Provide guidance to employees on leave entitlements and usage
- Accurately and thoroughly document case file actions and conversations in Workday Case Management system
- Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations
- Support Operations team in other Time Away benefit related initiatives
Education, Qualifications and Experience:
- Degree in HR-related field preferred
- 2 years of experience in HR or leave administration
- Knowledge of federal, state, and local leave laws, including FMLA and ADA.
- Strong attention to detail and excellent organizational skills.
- Proficiency in HRIS (Work Day) and Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive employee information with discretion.
- Strong problem-solving skills and the ability to work in a fast-paced, dynamic environment.
- Exceptional time management skills and the ability to meet deadlines.
Global Edge Group, LLC is an Equal Opportunity Employer. The Global Edge Group, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
