What are the responsibilities and job description for the Operations Manager- ORD position at GLOBAL ELITE GROUP?
Job Details
Description
Operations Manager – Aviation Security Company
Chicago O’Hare International Airport – Chicago, IL
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services.
Our security team is on the forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country.
Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Benefits:
- Competitive salary
- Medical, Dental, Vision benefits available
- PTO and 401k with employer match
- Team collaboration with transparency and group input
- Ongoing training and professional development
- Employee engagement, and opportunities for advancement
- Tenure and Performance Recognition Program
The successful candidate will be:
- Security minded with strong analytical and problem-solving skills
- Able to communicate effectively with employees, colleagues, clients, and members of law enforcement or government agencies
- Comfortable working in a fast-paced environment under pressure and posses’ extensive knowledge of security protocol and procedures
- Skilled in providing management oversight of a secure operation
Our Chicago management team members have a positive outlook and lead with compassion.
Responsibilities:
- Responsible for operational staffing, and post coverage ensuring our operation runs smoothly with proper planning and communication
- Takes proactive steps to provide a safe and secure working environment for staff and other service provider personnel
- Conducts regular walk-throughs and security inspections for assigned posts and conduct daily briefings with direction from the General Manager
- Under the direction of the General Manager, document station attendance and performance deficiencies and administer corrective measures in accordance with Human Resources policies
- Review operational paperwork and staff time and attendance within the established guidelines and deadlines ensuring payroll processing is accurate
- Ensure cost effective measures across the station
- Under the direction of the General Manager, ensure operational compliance relating to all reporting procedures; follow procedural changes and ensure they are communicated effectively and efficiently to staff
- Under the direction of the General Manager administer training (initial and recurrent) of station personnel, and providing corrective action where needed
- Safeguarding company equipment and vehicles
- Provide exceptional customer service to our clients
Qualifications
Qualifications:
- Must have previous management experience
- Must be at least 21 years old
- Must have a valid drivers license with a clean driving record
- Upon hire, must provide proof of legal right to work in the United States
- Must be able to pass all initial and recurrent training classes and exams
- Ability to obtain an airport badge with customs seal: DHS requires a 10-year verifiable background check, including criminal, employment history. Also, must be able to pass a security threat assessment as administered by the TSA
