What are the responsibilities and job description for the Global Security Operations Analyst position at Global Guardian?
Company Overview
Global Guardian is a leading provider of emergency medical and security solutions for corporations and individuals. Our 24 / 7 Operations Centers in McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals possess extensive experience in the intelligence community, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major, and an Army Special Forces Colonel, we are a values-based organization that focuses on a culture of camaraderie, service, and excellence. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor backed, high growth company that provides employees with unmatched promotion opportunities within the organization.
Position Overview
The Global Security Operations Center (GSOC) Operator will be responsible for security operations requests, managing client data, international travel itineraries, global beacon tracking devices, worldwide intelligence monitoring, and assisting clients under duress traveling overseas. The GSOC Operator will report directly to the Operations Center Director and the VP of Operations. This is an Associate (Intermediate) Level position.
Duties and Responsibilities
Core Duties and Responsibilities :
- Build Mission Briefs based on client's itinerary and required security posture
- Coordinate and direct international security team members in support of clients under duress
- Identify and prioritize emergency situations as they develop internationally
- Communicate effectively verbally and in writing with a diverse group of people to include C-Suite executives, support staff, international security operators, international law enforcement and international operation centers
- Perform Operations Center functions such as responding to phone calls and emails, entering and updating client data, maintaining duty logs, updating and organizing company shared drive files and applications
- Conduct regular client interface and account management related functions while delivering exceptional customer service
Other Duties and Responsibilities :
Qualifications
Required Qualifications :
Desired Qualifications :
Work Environment & Schedule
US applicants : Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location : McLean, Virginia
