What are the responsibilities and job description for the Medical Front Office / Patient Service Representative position at Global IT Resources?
Job Summary:
Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and provider staff.
Essential Functions:
- Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
- Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (10%)
- Schedules patients for appointments. (10%)
- Admits patients to the Emergency Department, Urgent Care, and Family Practice. (10%)
- Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
- Completes documentation for uninsured patients seeking emergency care. (10%)
- Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)
- Calls insurance companies for treatment authorization and benefit information. (10%)
- Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
- Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)
- COVID-19 Vaccine (Facility Guideline): Required - Medical/Religious Exemptions Only
- Flu Vaccine (Facility Guideline): Unknown
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Answering phones: 1 year (Preferred)
- Greeting patients: 1 year (Preferred)
- Collecting co-pays: 1 year (Preferred)
- Scheduling patients' appointments: 1 year (Preferred)
- Epic EMR/EHR data entry: 1 year (Preferred)
- Healthcare, hospital and/or medical office: 1 year (Preferred)
Ability to Commute:
- Winter Park, CO 80482 (Required)
Work Location: In person
Salary : $25 - $27
