What are the responsibilities and job description for the Emergency Communications Engineer Lev.2 position at Global It Solutions Usi Inc?
Job Details
Hello!!
Greetings from the Global IT Solutions USI, Inc.
We have an immediate need for one of our Direct End-client(s). So, please go through the below Job Description and if you are interested, apply with your latest resume along your contact details, so that we will be able to get in touch with you, to discuss more about the position.
Local Or Nearby Consultants will be given Highest Preference.
Position: Emergency Communications Engineer Lev.2
Client Location: Brooklyn, NY
Work Location: 100% On-site
Duration: 12 months
Resource MUST provide Three (3) Professional References; Work Authorization & Valid Photo ID (no exceptions on this).
Tasks and Responsibilities:
- Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure
- Coordinate with 911 Originating Service Providers, neighboring jurisdictions and Emergency Communications Relay Centers
- Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
- Configure and test Emergency Communications network infrastructure
- Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to Public Safety Answering Centers
- Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services
- Technical support and oversight for vendor managed ESInet services and systems
- Technical support for Public Safety Unified Communications systems and services
- Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications
- Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation
- Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.
- Provide Emergency Communication technology asset management support
Mandatory Skills:
- 8 years of experience working in a Data Centre or in the Field supporting related work
- At least 4 years experience with Emergency Communications infrastructure, systems, applications and related technologies
- 8 years of experience in network support, LAN/WAN troubleshooting.
- 8 years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)
- 8 experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
- Working knowledge of networking hardware and topologies
- Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
- Working Knowledge of computing systems and hardware
- Experience with LEC circuits termination and turn-up
- Ability to follow detailed job documents
- Must be willing to travel within the NYC region to meet customer SLA s
- Must be willing to work on-call, after hours and weekends when required
- Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner
- Bachelor's degree in computer science or related area of study
Desired Skills:
- Knowledge of E911 call routing, selective routing, trunking and location-based routing
- Knowledge of DMS and ACD systems
- Knowledge of ANI / ALI services and functionality
- Knowledge of 9-1-1 Call Handling Systems
- Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
- Knowledge of NG9-1-1 ESINET call routing
- Knowledge of SMS, RTT, TCC routing, SMS aggregation
Thanks,
Ram M.
Global IT Solutions USI Inc.
Phone: Ext. 205
Mobile:
E-mail:
An E-Verify Company
Certified Minority-owned Business Enterprise (MBE) New York City (NYC), New York State (NYS) and The Port Authority of New York & New Jersey (PANYNJ)
