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Referral Center Coordinator

Global Management Solutions Inc
Los Angeles, CA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/19/2025

Global Management Solutions, Inc., is based and operatesin California and provides administrative support services to healthcareproviders. It is not associated in any manner with a janitorial servicescompany by the same name based in Pennsylvania.

Weekend Referral Coordinator in our Reseda office

21-$25 per hour range

Friday, Saturday and Sundays (8am-6pm)

Must be proficient in Microsoft Word, Excel, SharePoint, Outlook have excellent customer service phone skills, a multitasker in a fast-paced environment

Must be familiar with end of life / speaking with referral sources for hospice / palliative care services

Work independently and self-motivated

Handle a high volume of phone calls, emails, Teams messages

POSITION SUMMARY :

The Referral Coordinator is responsible for activities and actions related to promoting the services and expertise of hospice to the medical community and to patients and family members.

QUALIFICATIONS :

  • Education in healthcare related field
  • Certified, licensed, or registered as appropriate
  • Teo years of healthcare experience required. One year experience in hospice preferred
  • Knowledge of hospice requirements including Medicare, Medicaid, and private insurance guidelines
  • Good communications skills
  • Ability to respond to the needs of physicians, discharge planners, patients and family members
  • Ability to coordinate services with referral sources, hospice staff and patients / families

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

  • Addresses inquiries and requests for hospice information
  • Responds to referrals for evaluation and / or admission to hospice program
  • Verifies and completes all admission and financial information and conducts chart audits
  • Assures there is a valid physician order for assessment and admission
  • Confers with clinical management regarding admission decisions
  • Coordinates admission process between all team members
  • Explain the hospice / palliative program to patients, family members, and other referral sources in an accurate, complete and thorough manner
  • Provides statistical information to the Administrator as requested
  • Assures efficient transition of patient unto hospice service, including but not limited coordination of equipment, supplies and transport
  • Maintains continuing education through academic studies, seminars, and workshops
  • Attends and participates in in-services, staff meetings and case conferences
  • Completes all documentation in an accurate and legible manner
  • Complies with hospice policies and procedures, laws and regulations and standards of practice
  • Performs other tasks as may be assigned
  • Salary : $21 - $25

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