Billing Specialist

Billing Specialist

Location: Hybrid; Tempe, AZ (Onsite 3 Days - 2 Days Remote)

Hourly Rate: $15.50 (Non-Negotiable)

The Billing Specialist answers all incoming calls from clients and patients, responding appropriately, while maintaining a professional, courteous demeanor. The Billing Specialist also ensures that appropriate charges, diagnosis, and level of service are identified for services rendered and documented according to Corporate and Carrier compliance guidelines.

Why Choose Rural Metro? As a national leader in private fire protection services, Rural Metro Fire is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers

Responsibilities:

• The Billing Specialist provides professional customer service with patients, their agents, insurance companies and any other individual who may contact the business office.
• Interact with other staff members to resolve problems and must ensure that all communication is positive and productive.
• The Billing Specialist will maintain confidentiality whether in reference to confidential financial information or as it relates to medical information for specific patients.
• The Billing Specialist schedules priorities to meet deadlines as determined by management.
• Perform other duties as assigned.

Qualifications:

• High School Diploma.
• Emergency medical transport industry knowledge, preferred.
• Proficient in Microsoft Office Suite.
• Knowledge of Medical terminology.
• Knowledge of Medicare, Medicaid and commercial claims processing preferred.
• One (1) year of healthcare customer service experience preferred.
• Experience in public safety or medical services
• Experience with urgent and emergency services preferred.
• Experience in a call center environment customer service preferred.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

#billing #customerservice

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.