What are the responsibilities and job description for the Service Excellence Manager position at Global Recruiters of Smyrna (GRN)?
We are looking for a highly skilled Service Excellence Manager to join our team. As a key member of our leadership team, you will be responsible for driving continuous improvement in service delivery metrics, developing and executing training programs, and ensuring exceptional service delivery to both internal and external stakeholders.
The ideal candidate will have a strong analytical mind, excellent problem-solving capabilities, and advanced computer systems knowledge. Previous experience in customer service management and leadership development is highly desirable.
We offer a comprehensive benefits package, including competitive salary, performance bonus program, and career growth opportunities. Join us and take the next step in your career.
