Project Manager

Global Support and Development is seeking to hire a Project Manager for an organizational transformation assignment until March 31, 2026. The position is full-time and located at HQ in Charlotte, N.C.

The Project Manager is a crucial contributor and enables GSD's overall success by ensuring appropriate prioritization and execution are occurring to implement cross-organizational projects. Working with a variety of internal stakeholders, this role requires excellent communication and interpersonal skills to motivate cross-functional teams.

Reporting to the Chief of Staff, the Project Manager will contribute significantly to GSD’s work by developing and implementing a consistent project management methodology and approach for organizational transformation.  The Project Manager will also build a comprehensive project management system inclusive of tools and templates to facilitate information gathering, status updates and reporting to executives and other stakeholders effectively and proactively.

GSD offers a comprehensive benefits package to include:

• Up to 25 days of accrued vacation
• Up to 80 hours of annual sick leave
• Up to 80 hours of Military Pay and 30 Days Differential
• Medical, Dental and Vision (GSD covers monthly premium)
• Group Life and AD&D Coverage (GSD covers monthly premium)
• Retirement (Pre and Post Tax Options) and a Company Match
• Matches on Qualified 529 Plans
• Up to 14 Paid Holidays

Want to know more?  Read below for additional responsibilities and qualifications.

1. Implement and track organizational metrics (e.g. OKRs) to accurately report on progress of transformation initiatives;
2. Lead adoption of project management platform and tools to guide planning and execution;
3. Gather feedback and advise on continuous improvement initiatives through enabling team retrospectives, fostering inclusive, efficient, and effective collaboration;
4. Identify and mitigate project risks and develop contingency plans;
5. Develop relevant meeting agendas, project decks, and documents;
6. Develop and maintain comprehensive project plans, including scope, schedule, budget, resource allocation, and risk management plans;
7. Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct;
8. Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and
9. Perform other duties as assigned.

QUALIFICATIONS: 

Required Experience:

• 7 years of experience in project management, with a proven track record of successful project delivery;
• 3 years of experience in designing and implementing organization-wide project management framework;
• Preferred 5 years of experience engaging with executive-level stakeholders in a project management capacity; 
• Strong analytical and problem-solving skills; and
• Preferred experience with agile project management approach.

Education:

• Bachelor's degree in Project Management, Business Administration, or related field; or
• Equivalent experience and training.

Professional Licenses/Certifications:

• Certification in project management is desired.

Knowledge/Skills:

• Proven ability to successfully manage cross-functional projects from design to execution, consistently delivering on time and within budget;
• Excellent computer skills, including competency with Google Suite;
• Excellent written and verbal communication and interpersonal skills;
• Knowledge and experience using project management software. Airtable experience is preferred;
• Ability to manage time independently and coordinate multiple projects simultaneously under pressure;
• Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships;
• Ability to proactively identify and solve problems;
• Exceptional organizational skills, attention to detail, and the ability to rapidly shift tasks;
• Experience working and/or traveling domestically and internationally; and
• Working knowledge of Spanish and/or French desired. 

WORKING CONDITIONS AND PHYSICAL DEMANDS:

GSD prioritizes the safety, security, and well-being of all of our staff members. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks. 

Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to the health and/or safety of the individual or others. 

These working conditions and physical demands are described to provide a clear understanding of the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well-prepared for the challenging and demanding nature of the duties and realities of disaster response work. 

Working Conditions 

Work is performed in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing or otherwise being mobile throughout the office) for brief periods of time;

• Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects;
• Ability to bend and stoop;
• Ability to sit and view a computer screen for extended periods of time;
• Ability to demonstrate manual dexterity to operate computer and other office equipment;
• Ability to communicate effectively with others.

Physical Demands 

• Ability to perform work indoors in an office environment;
• Ability to work a varied schedule to complete projects and meet deadlines in response to changing demands;
• Ability to travel to attend meetings, industry or professional association conferences and stay overnight as required.

This job description reflects an assignment of essential functions.  It does not prescribe or restrict the tasks that may be assigned.  Other duties and tasks may be assigned to this job at GSD’s discretion.

Work Authorization Requirements: GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification only. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. 

This job description is a summary rather than a detailed list of the duties performed.  The essential functions, knowledge, skills, and working conditions may change along with business needs.  This job description does not constitute a contract between employer and employee as employment is at will.  Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires.

GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. 

GSD promotes diversity, equity, and inclusion in all candidate selections.

Salary : $110,000