What are the responsibilities and job description for the Phlebotomist Patient Services Representative position at Global Technical Talent, an Inc. 5000 Company?
Contract Duration: 6 Months
Work Type: Onsite
Location: Bend, OR
Job Description:
Are you a dedicated and detail-oriented individual looking for a rewarding career in healthcare? Our company is seeking a talented Patient Services Representative II to join our team.
Responsibilities:
- Draw blood samples from patients accurately and efficiently.
- Prepare specimens for laboratory testing.
- Provide exceptional customer service to patients.
- Maintain a safe and professional work environment.
- Demonstrate leadership behaviors and a commitment to process excellence.
- Verify patient demographic information and initials.
- Maintain required records and documentation.
Qualifications:
- High school diploma or equivalent.
- Medical assistant or paramedic training is preferred.
- Phlebotomy certification is preferred (Required in California, Nevada, and Washington).
- Minimum of 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- A minimum of 2 years of experience in a Patient Service Center environment is preferred.
- Excellent customer service skills.
- Strong keyboard and data entry skills.
- Flexibility to work weekends, holidays, on-call, and overtime.
- Committed to all Policies & Procedures, including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Ability to make decisions based on established procedures and exercise good judgment.
- Reliable transportation, a valid driver's license, and a clean driving record are required if applicable.
- Ability to travel and work flexible hours at multiple locations.
- Capable of handling multiple priorities in a high-volume setting.
- Demonstrates superior customer focus, open communication, ability to embrace change, and knowledge of the business.
Benefits:
- Competitive compensation package.
- Medical, vision, and dental insurance plans.
- 401k retirement fund.
About the Company:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
Keywords: Patient Services Representative, PSR, phlebotomist, healthcare, medical, blood draw, laboratory, clinical lab, diagnostic services, customer service, healthcare management, patient care, healthcare careers, phlebotomy certification, experience, travel, flexibility, leadership, communication, teamwork, COVID-19 vaccination
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