Work Type : Hybrid, (2 days in office) Monday - Friday 8 am - 5 pm EST
Job Summary :
The main function of the Customer Platform project manager is to plan, manage, and deliver distinct projects through all specific phases, in alignment with business and / or enterprise strategies.
The Senior Project Manager provides leadership, direction,n and coaching to teams(s) while partnering with business, technology, and executive stakeholders within a single or across multiple Lines of Business (LoB), as well as across Technology platforms, to deliver new capabilities and features to the Client Customer Platforms environment.
Job Responsibilities :
Manages projects with moderate regulatory oversight, with management direction / executive oversight provided as necessary
Typically leads the end-to-end delivery of projects, including release planning, ranging from $500K to $ 10 million with varying complexity profiles
May indirectly manage a cross-LoB Project team consisting of Business Analysts, Business SMEs, and Technology Resources where applicable to the project
May manage a number of small projects at any given time, and the time horizon of projects generally ranges from short to medium-term
Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities; drive estimation, planning, delivery strategy, execution, technical partner interaction, dependency management, environment planning / support, and scrum team escalations
Ensures all project dependencies, risks, and issues are identified and managed effectively ensuring each process step of the project is examined to determine the correct approach based on the demand of the situation.
Executes project management deliverables within budget working with staff and business and technology partners to develop the content of those deliverables. Controls change to project scope.
Present and explain proposals, reports, and findings to stakeholders.
May coordinate / facilitate review of proposals / contracts to facilitate recommendation;
Manages project financials; Completes Clarity updates, and status reporting including technology financial forecasts for accruals, reviews accruals vs invoices, forecasts, capitalization, and variance reporting within finance cutoffs.
Prepares project documentation, and publishes to stakeholders and the project team.
End-to-end accountability (Business and Technology Deliverables)
Monitor risk, manage project financials, work with stakeholders and tech partners to define requirements / develop / test and promote production
Must Haves :
8-10 Years' experience as a Senior Project Manager within the Financial Industry - a MUST!
Past experience managing projects in digital channel / online banking space is required
Experience managing and responsible for budgets up to 2 Million (6-12 Month Project Durations)
Strong experience in risk management and budget management
Strong Communication Skills written and verbal
Proven experience working with high-level stakeholders and ability to present to executive teams
Ability to work independently and manage one's time and a self-starter
Proficiency in using business software tools, such as MS Office Suite, MS PowerPoint, MS Project, etc.
Experience managing projects using Agile Project Management methodologies
Ability to build a plan, identify dependencies, and manage the plan
Excellent Relationship management skill
Agile experience - this role is primarily working in agile
Nice to Have :
PMP / PMI
Agile Certifications
Jira, Confluence expertise
Clarity
Visio
Previous banking work
Benefits :
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company :
Top 10 banks in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
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