Water Distribution Operator III

About Global Water Resources, Inc.:

Global Water Resources, Inc. is a leading water resource management company that owns and operates 32 systems which provide water, wastewater, and recycled water services. The company’s service areas are located primarily in growth corridors around metropolitan Phoenix. Global Water recycles over 1 billion gallons of water annually.

The company has been recognized for its highly effective implementation of Total Water Management (TWM). TWM is an integrated approach to managing the entire water cycle that involves owning and operating water, wastewater, and recycled water utilities within the same geographic area in order to maximize the beneficial use of recycled water. It enables smart water management programs such as remote metering infrastructure and other advanced technologies, rate designs, and incentives that result in real conservation. TWM helps protect water supplies in water-scarce areas experiencing population growth.

In addition to competitive wages and an excellent benefits package, you will have the opportunity to join an outstanding and incredibly talented team committed to the values of internal and external exceptional service. Global Water supports the growth and development of our employees. We are looking for individuals that are creative, motivated, and dedicated. If you are interested, send your resume to careers@gwresources.com. Please reference the position title in the subject line of your emails.

Water Operator: Distribution

Growing Water Resource Management Company is investing in our communities and the future! We have extensive growth plans and need to expand our company to meet them. Our dynamic and supportive culture offers the opportunity to expand your skills while working together to meet or ambitious grow goals!

We are adding a distribution operator to our growing team. Our future is bright, and we need experienced individuals with an entrepreneurial mindset to help us reach our goals and milestones!

If you are ready to offer your depth of experience, collaborate with individuals at all levels and facets of the organization, and apply a strong work ethic – we want to speak with you.

Role Description:

Full time role for Distribution Operator III located in the City of Maricopa. The distribution operator performs a variety of semi-skilled work to maintain water wells, chemical feeder equipment, pumps, motors, telemetry sensory equipment, treated water storage facilities, water distribution pipelines and related appurtenances, pumping equipment for water, and water treatment plant equipment and operations. Additionally, the operator may be subject to on-call work, emergency call back work and subject to shift work that may include nights and weekends.

Primary Duties and Qualifications:

Must currently have ADEQ Distribution Gr 3 or higher

• Performs moderate technical and mechanical work in the operation and maintenance of water treatment and conveyance facilities.
• Conducts all company work related efforts and activities within the rules, regulations, and responsibilities of the most current company safety policy and OHSA regulation.
• The Operator will respond to operational emergencies as deemed necessary by his/her supervisor.
• The Operator will assist customers with concerns of water quality, delivery, odors, vector control and treatment.
• This position may be expected to perform work outside of the primary areas of responsibility. It may also need to provide technical and/or physical assistance to other operations personnel, contractors, developers, and any other duties assigned.
• Demonstrates a continuous effort to improve operations by streamlining work processes, decreasing turnaround times, and working cooperatively and jointly to provide efficiency and excellence in the use of resources.
• Delivers outstanding customer service. Establishes and maintains open communication with all internal and external customers; to include co-workers, contractors, residents, and other Utility departments. Informs immediate supervisor of daily operations, important developments, and work activities.
• Adheres to industry and Utility safety standards, policies, practices, and procedures. Provides services in accordance with all applicable regulatory requirements.
• Executes routine and emergency operational, maintenance, construction, and repair functions of infrastructure or equipment utilized in the water distribution division.
• Maintains the integrity of landscaping, checks storage tanks and electrical panels, adjusts chemical feed rates, and completes work orders.
• Assists in the installation, maintenance, replacement, and repair of water mains, water service connections, fire hydrants, valves, and related appurtenances. Notifies customers of water service interruptions in accordance with applicable policies and procedures.
• Operates, inspects, and maintains water distribution infrastructure; logs daily records; Interprets readings from meters, gauges, charts and instruments, and adjusts accordingly; performs sampling and detects mechanical or process deficiencies and communicates findings to the supervisor.
• Assist in the training and mentoring of junior operators and new employees.
• Collaborate with other departments and external agencies to coordinate maintenance and improvement projects.
• Participate in ongoing professional development to stay current with industry best practices and regulatory changes.

Essential Job Functions:

Basic Skills: Identify problems and review related information to develop and evaluate options and implement solutions. Use logic and reasoning to solve problems. Assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action. Understands written communication and work-related documents. Able to cope with pressure and deadlines, difficult situations and hard conversations.

Social Skills: Able to act in a respectful, knowledgeable, and professional manner with other employees. Adjusts own actions in relation to others’ actions. Works to reconcile differences, actively looking for ways to help people and Global Water be successful. Maintains professionalism in the face of deadlines; exhibits good listening, negotiation, persuasion, and critical thinking skills. Manages confidential information with discretion and trustworthiness. Work requires regular interaction involving exchange and receipt of information. The purpose of interactions is primarily the sharing of information. May interact with customers which needs to be respectful, knowledgeable, and professional in manner.

Physical Demands: Sitting for extended periods; prolonged periods of time with repetitive motions of hands and fingers; close vision, distance vision and ability to adjust focus; climb stairs, navigate uneven terrain; use fingers to grasp and move small objects; ability to hear and recognize sounds; able to react quickly using hands, fingers, or feet; able to utilize personal protective equipment as appropriate for safety. The employee must occasionally lift and/or move up to thirty pounds.

Facial hair for operations personnel shall not be allowed at points where the SCBA face piece is designed to contact and seal with the face (i.e. chin and jawline). Sideburns and mustaches will be trimmed and well-groomed as determined by the Operators Manager.

Work is performed in an office and outdoors where the employee may be exposed to noise from construction site heavy equipment and inclement weather.

Education/Knowledge: Minimum of high school diploma or GED.

Certifications and Other Requirements:

• ADEQ Grade III Operator License in Water Distribution: active
• Ability to obtain ADEQ Grade IV Distribution Operator License within twelve (12) months

Writing: Work requires the ability to write work orders, memos, letters, reports and keep accurate daily records at well sites, treatment facilities, and in the distribution system.

Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill.

Experience: Minimum of 6 years’ experience in water distribution operations, with a focus on pumps, chlorination, and underground piping systems.

Time Management: Ability to complete repairs and tasks in a timely fashion.

Policy/Decision Making: The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. The immediate supervisor may, at times, provide close and constant review.

Technical Skills: Work requires the use of standard technical skills appropriate to the work environment of the organization. Limited analysis and independent thinking is utilized.

General: Must have satisfactory outcome of drug testing, criminal record checks, motor vehicle record, and employment records prior to starting employment.

Licenses: Must have a valid Class B Arizona driver’s license with no restrictions; CDL preferred

Location: Primary location will be the Global Water Center located in the City of Maricopa.

Core Values: Applicant must understand, identify with, and adhere to the Global Water Core Values:

• Believe in the Mission and Each Other
• Be Disciplined: People, Thought, Action
• Take Ownership
• Maintain a Positive Attitude

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Global Water Resources, Inc. is an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Nights as needed
• On call
• Overtime
• Rotating weekends

Application Question(s):

• Are you willing to consent to a background and drug screening in accordance with local law/regulations?
• Are you willing to take a drug test, in accordance with local law/regulations?
• Do you have an ADEQ Gr 3 Water certification or higher?

Education:

• High school or equivalent (Required)

Experience:

• Water Treatment: 5 years (Preferred)
• Water Distribution: 5 years (Preferred)

Language:

• English (Required)

Location:

• Maricopa, AZ 85138 (Preferred)

Ability to Commute:

• Maricopa, AZ 85138 (Required)

Work Location: In person