What are the responsibilities and job description for the On-Site Service Engineer (Networking/Data Center) position at Globalxperts Inc.?
Position : On-Site Service Engineer (Networking / Data Center)
Location : Tucson, AZ
Job Status : On-Call, On-Site Support
Summary of Position :
GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and / or replacement of hardware at the data center location.
Responsibilities :
- Oversee the resolution of all network issues within the data center
- Manage all emergency / scheduled maintenance activities within the data center
- Manage all network outage events
- Provides on-site support for inventory audit and reconciliation processes
- Provide break / fix support within agreed upon response time
- On-site verification of hardware within the data center
- On-site troubleshooting of hardware within the data center
- On-site replacement of hardware within the data center
Required Skills / Qualifications :
Desired Skills / Qualifications :
GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).