Director of Operations - Facilities Management

Globetrotters Engineering is a full-service professional organization based in Chicago that has served the public and private sectors since 1974. We draw upon highly qualified and experienced staff with diverse expertise to provide cost-effective, sustainable, and responsive services to our clients. Globetrotters is committed to planning, designing, constructing, and managing quality and sustainable infrastructure projects that play an integral role in the development and success of the communities we serve.

We are looking for a Director of Operations to help provide leadership for the Aramark / Globetrotters LLC facilities operation at McCormick Place. This position is for 2nd shift. It is an event-driven position and will include working some weekends.

The 2nd Shift Operations Director, reporting to the General Manager or District Manager, plans, coordinates and directs all custodial activities, ensures client financial accountability, and compliance with the standards established by Aramark, regulatory agencies and clients. The Operations Director establishes and maintains effective working relationships with other departments to provide a unified approach to facilities management.

Job Responsibilities:

• Lead all aspects of custodial operations while maintaining the established quality standards, safe operation and complete regulatory compliance by training, supervising, evaluating, and motivating assigned personnel in their work
• Develop and be accountable for a safety culture that creates a work environment where no one gets hurt
• Analyze all financial reports for facility operations, as well as reviewing all financial measurements with managers and directors to ensure achievement of financial goals
• Actively foster a positive relationship between Aramark and the client and responsible for ensuring the highest level of customer satisfaction is provided
• Ensure administration of HR Policies and interprets and ensure compliance with company policies such as safety, sanitation and purchasing.
• Responsible for staffing, development of personnel, training and education
• Participate in development of operational component forecasts and can explain variances
• Proficient in and ensures consistent and regular use of the Computerized Management Maintenance System (CMMS) to properly manage the operation

At Aramark/Globetrotters, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications:

• At least 3-5 years of progressive management in custodial services
• Management experience in a diverse environment
• Custodial experience in a related industry is strongly preferred
• Bachelor’s degree or equivalent experience preferred
• Ability to coordinate and lead meeting room conversions and set-ups.
• Requires strong financial analysis, interpretation, budgeting and computer skills
• Knowledge of grounds keeping and snow removal
• Must demonstrate strong leadership, customer service, communication and team building skills
• Must be very organized and be able to work well under pressure, while handling multiple priorities simultaneously

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Weekends as needed

Work Location: In person