Regional Sales Manager

General Description:

The Regional Sales Manager will be responsible for supervising and coordinating the activities of the showroom and sales associates. This role focuses on business development, sales growth, and delivering an exceptional client experience. The ideal candidate will provide expertise, service, and convenience to clients throughout the sales and order completion process while ensuring the showroom operates at the highest standards.

Essential Function/Duties:

• Business Development & Sales Growth
  1. Generate new leads and engage with existing leads to build strong client relationships.
  2. Drive traffic to the showroom through outreach and strategic marketing initiatives.
  3. Travel throughout the region to partner showrooms and trade clients to expand sales opportunities.
  4. Organize and host showroom events and sales training sessions for designers and independent partners (dealers).
  5. Achieve or exceed established sales targets.
• Client Relations & Service Excellence
  1. Deliver outstanding service to both appointment-based and walk-in showroom visitors.
  2. Stay informed on industry trends, competitor activity, and market conditions.
  3. Actively seek out and participate in marketing events across the region.
  4. Respond promptly to customer requests for quotes and product information.
• Operational & Administrative Responsibilities
  1. Use CRM systems to track leads, opportunities, and outreach efforts.
  2. Utilize ERP systems for preparing quotes, tracking order statuses, and generating reports on open/invoiced orders.
  3. Oversee showroom operations, including staffing, showroom floor updates, and ensuring alignment with brand standards.
  4. Participate in bi-weekly sales leadership meetings.
  5. Provide leadership, training, and team development through one-on-one and team meetings.
  6. Conduct annual performance appraisals for showroom staff.

Skills/Qualifications:

• A college degree is preferred, ideally in a creative field, business administration, or marketing.
• Experience in A&D sales, administrative support, marketing, customer service, or design is advantageous.
• Proficiency in Apple OS, Microsoft Office Suite, CRM systems, and the ability to adapt to new technologies.
• Ability to perform effectively in a fast-paced, high-pressure sales environment with a demanding clientele.
• Strong problem-solving abilities and willingness to collaborate with the broader US team.

Key Skills & Attributes:

• Friendly, professional, and customer-focused demeanor.
• Creative thinking and solution-oriented mindset.
• Excellent communication, negotiation, and relationship-building skills.
• Strong attention to detail and organizational abilities.
• A passion for design, color, and aesthetics.
• High energy, a positive attitude, and enthusiasm for sales success.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing.  
• Prolonged periods of travel.