Manager - East Coast Logistics Operations

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

This Manager - East Coast SCM Team 1 will be responsible for managing operations related to the HMMA, KaGA, Hyundai Motor Group Metaplant America (HMGMA) business and auto parts suppliers. This position will take initiative to develop new business models and routes to meet our customers' expectations.

Responsibilities

Primary

• Manage and Coordinate operations of shipments
• Make sure to deliver all trucks and shipments to the customers on time
• Maintains all operation keen to customer satisfaction by providing problem-solving resources
• Solve any operational issues
• Supervise and assist team members
• Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
• Plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity and performance
• Customer service, Client management to increase service satisfaction level 
• Set up, Develop, Implement, and Review operational policies & procedures
• Set up accounts and system for Mobis and new customers
• Establish a working relationship and negotiate with transportation and service providers
• Analyze data to assess performance and implement on any identified process improvements
• Help develop standard operational procedure (SOP) for East Coast SCM team
• Make sure to track and input all delivered data to the systems

Secondary

• Manage all related operations in a cost-effective manner
• Keep tracking of cost and expenses, logistics service level (delivery time, damages and etc.), KPI, contract and agreement, cost saving and overall improvement
• Manage and monitor demurrage, detention and/or any additional charges
• Resolves complicated accounting issues and assists team members
• Maintains a system of controls over accounting transactions
Backup and Support Logistics Analyst & Team members' responsibilities
• Maintains and support Logistics Analyst & team members responsibilities
• Makes and implements recommendations to improve team members' operation activities
• Providing excellent logistics solutions 

Tertiary

• Support for all administrative tasks from management as needed
• Provide reports and information to internal customers (Operation, Accounting and others) as needed
• Support special projects requested by customers and internal managements, etc.
• All other duties as assigned

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy  

Qualifications

Skills

• Excellent written and verbal communication skills in English Required 
• Intermediate-level MS Excel Required 
• Problem-solving and critical thinking ability Required 
• Detail-oriented Required 
• Experience with MS Word, MS Outlook, and MS PowerPoint Preferred  
• A self-starter that can operate under minimal supervision Preferred 

Education & Experience

• Bachelor Degree Required
• Seven (7) years of experience in a SCM, Logistics, and Business Administration
• Three (3) years of experience in Supervisory or Management 

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Duluth, ATL office 
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.