Senior Analyst - EC Logistics and Freight Forwarding Operations

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Senior Analyst, East KD Operation will provide and monitor customer service for inbound/outbound traffic regarding the transportation of auto parts for U.S. manufacturing plants (Related vendors for Hyundai/Kia and Suppliers) with container moves.

Responsibilities

• Provide Inbound & Outbound Operation Services
  • Monitor daily transaction & C/S - Monitor ocean inbound container moves from the container origin
  • Monitor any issues with customs and line hold on the container and handle any issues prior to port of arrival
  • Timely preparation of all required documentation to meet required delivery dates
• Coordinate with Customers to Support Daily Inquires
  • Maintain a list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
  • Thoroughly understand customer's demands and adjust daily operations to fit customer's needs including container delivery date change requests
  • Send container tracing reports to customers weekly or daily requested by the customer
• Manage Demurrage/Detention/Chassis Charge to Minimize Cost for the Customers
  • Be able to calculate any fees that occurred for containers including demurrage, detention, chassis, storage, pre pull, stopover, driver detention and etc., and advise customers in a timely manner with occurring charges
  • Notify customer in advance of the containers that may occur and any charges
  • Notify any occurred charges to the Accounting department so they can invoice customers
• Monitor Urgent Container Moves Daily
  • Set up any urgent container moves including late gate, weekend gate open at the port, and arrange with the trucking company to ensure container deliveries to the customer warehouse
  • On-call 24/7 for any urgency to container movements
  • Notify customers with updates from when the container departs from the port to the customer warehouse including the estimated time of arrival and current location of the container
  • Timely entry of container movements in Genisys system daily needed
• Report Statistical Container Moves to the Manager
  • Be able to report container inbound movement reports (transit times of vessel, daily, weekly, or monthly container movements) to the upper management in a timely manner when requested

Compensation Range

• $55,000 - $65,000 per year

Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick leave

Pet Insurance

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement*

401(k) with Generous Matching

Referral Bonuses*

Auto Allowance*

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

Discretionary Bonuses*

Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Requires a strong sense of urgency, independent judgment, and problem-solving as well as strong excellent communication, planning, prioritization, and follow-up skills.
• Proficient computer skills required
• Intermediate-level MS Excel is required
• Experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred
• Knowledge of general freight forwarding terms and standards and incoterms.
• Basic knowledge of accounting functions and relative information retrieval.
• Preferred self-started that can operate under minimal supervision.

Education & Experience

• H.S. Diploma/A.A. Degree Required
• Three (3) Years of Experience in Freight Forwarding/Logistics/Supply Chain Management Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure.
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Salary : $55,000 - $65,000