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Medical Office Front Desk/Medical Receptionist

Glow Natural Health Center
Seattle, WA Full Time | Part Time
POSTED ON 3/22/2024 CLOSED ON 7/20/2024

What are the responsibilities and job description for the Medical Office Front Desk/Medical Receptionist position at Glow Natural Health Center?

We are an integrative natural health center looking to bring on a part or full time front desk person office manager (25-40 hrs) receptionist in Madison Valley. Shifts are somewhat flexible but do include nights a weekends. This is a great position for a team player who is interested in making a difference in an organization. We are a growing company with opportunities around management, social media, merchandising, retail, and marketing once the basics are mastered. Looking for a stable, competent team player who is looking for a long term position.

Must be able to handle a fast paced environment, be familiar with health insurance and billing, customer service, multiple tasks and be tech savvy. Interest in complementary medicine a big plus. We are a busy clinic with two locations and 15 practitioners. We provide acupuncture, chiropractic, massage, naturopathic medicine and counseling. We also offer herbs and supplements, vitamin injections, cold laser and infrared sauna. Our specialties include pain, fertility and internal medicine. Here are our two websites: www.glownaturalhealth.com www.fertilityacupunctureseattle.com

Main Skills and Qualities

  • Excellent computer and word processing skills.
  • Medical office experience preferred. (2 years)
  • Ability to multitask and work under pressure.
  • Experience with insurance authorizations and verifications a plus.
  • Outstanding customer service.
  • Knowledge of medical billing preferred.
  • Team player.
  • Attention to detail and follow through.
  • Organized.
  • Excellent oral and written communication skills.
  • Efficient and independent problem-solving skills.
  • Focused.
  • Punctual.
  • Understanding of HIPPA compliance a plus.
  • Interest in Natural Medicine and health preferred.

The job:

  • Check patients in with a professional, courteous attitude.
  • Answer and manage multiple phone lines.
  • Schedule patients for appointments in Jane App. Multiple providers, rooms and modalities.
  • Confirm patient insurance eligibility and/or benefits using One Health Port and Availity
  • Request Pre-authorizations from insurance companies
  • Distribute new patient paperwork and make sure it is filled out correctly.
  • Verify and input patient information into computer.
  • Understand and be able to describe our services to patients.
  • Keep all patient information confidential according to HIPAA standards.
  • Maintain front desk and waiting room appearance. Light cleaning. Weekends require more cleaning.
  • Collect money for services and balances
  • Ordering and stocking of our dispensary and sheets/ towels.
  • Understand and uphold cleanliness and disinfection standards.
  • Comfortable with virtual trainings and meetings through Zoom.
  • Pay depends on experience and skills

Perks include:

  • Reduced cost Massage, Acupuncture, Naturopathy, and Chiropractic Care
  • 2 weeks unpaid vacation, some holidays and sick days
  • Accrued paid time off.
  • 15% off dispensary products
  • Use of Infrared Sauna
  • Flexible schedule
  • Health insurance stipend

About Our Clinic:

  • Established 2001. Madison Valley and West Seattle locations.
  • Offers Massage, Acupuncture, Chiropractic, Naturopathic, and Psychotherapy.
  • Specializes in pain, internal medicine, fertility, pregnancy and postpartum care.
  • Provides a supportive, fun work environment in a thriving and desirable urban setting.
  • Supportive and fun work environment
  • Chinese Herbal and Western Supplement Dispensary.
  • Aromatherapy dispensary.
  • Infrared Sauna.

To learn more about us, please visit our websites: www.glownaturalhealth.com and www.fertilityacupuncturistseattle.com.
We will call you for a 15 minute phone interview.

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Healthcare setting:

  • Private practice

Medical specialties:

  • Holistic Medicine
  • Physical & Rehabilitation Medicine
  • Primary Care
  • Reproductive Endocrinology & Infertility

Schedule:

  • Choose your own hours
  • Evening shift
  • Every weekend

Education:

  • High school or equivalent (Preferred)

Experience:

  • Medical office: 1 year (Required)
  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Required)

Work Location: In person

Salary : $21 - $24

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