What are the responsibilities and job description for the Data Center Technician - TRAVEL position at Glow Networks?
Position Title: Data Center Technician
Classification: Non-exempt: CONTRACT work, hourly rate
Location: Any US Location, 100% TRAVEL REQUIRED
Pay: $25 - $34 p/h, W2
Reports To: Project Manager
Working Hours: Day and night shift, must work maintenance windows
Summary/Objective: Data Center Technicians will remove, replace, commission, and configure large capacity routers and switches in various customer sites across the USA. This equipment is very heavy and will take up 32 RU in the data cabinet. Technicians will travel to various data centers and other facilities to perform assigned duties. Working hours will depend on facility access, and technicians may be required to work late, early, or overnight shifts in order to accommodate customer requirements.
Data Center Technicians must pass a background check and a drug screen.
Essential Functions:
Technician will perform staging of all network hardware equipment
Unbox, label, and perform inventory
Power-on and burn-in
Upgrade switches to required software version
Apply configurations as needed
Install routers and switches throughout the country.
Re-use existing power supplies, network modules, and optics
Rack, stack, and re-patch drops, like-for-like
Package and ship existing switch, per instructions
Replacement of UCS memory chips on servers may be required
Fully document completion of installation services
Other Functions:
Complete all required tests in order to gain access to customer facilities
Read and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)
Complete all technical reading and study requirements
Must be familiar with and be able to comply with standard data center protocols
Work Environment/Physical Demands:
Work will be performed in various US data centers, with specific access requirements
Must have own standard tools, per tool list; Glow Networks will provide specialized tools
Extensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be used
Adhere to all safety standards around low voltage and high voltage electric power
100% travel, Extensive driving may be required
Glow Networks will provide flights to customer locations, private hotel rooms, rental car, and fuel reimbursement, and an allowance of $30 per day to offset the cost of meals. These apply only when deployed out of home market
Detailed pay scale. Our customer has stipulated this pay scale:
L2: $25 - $28 p/h, W2, up to 3 years experience
L3: $29 - $32 p/h, W2, up to 5 years experience
L4: $32 - $34 p/h, W2, over 5 years experience
Required Education/Experience and Competencies:
High School Diploma or GED is required
Valid driver's license and good driving record are required
Expert installation skills with low-voltage electric and light gauge wiring used for signaling
Proficient with hand tools such as pliers, wire cutters, wire strippers, screwdrivers, etc.
Familiar with data center entry, safety and work procedures, equipment layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolution
Familiar with data center routers, switches, installation, and wiring
High physical strength and flexibility required, including bending, stooping, laying down
Must be able to lift 50lb; must be able to climb ladders, lift heavy equipment, and work on all levels of a data cabinet
Familiar with provisioning orders, wiring and troubleshooting process and procedures
Higher level English language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiency
Maintain a positive attitude and work as a contributing team player
Able to work daytime shifts and nighttime maintenance windows, as required
EEO Statement: Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects managements assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.
Salary : $25 - $34
