What are the responsibilities and job description for the Inside Sales Account Manager II - Commercial Vehicle Lending position at GM Financial?
Overview
Why GM Financial?
GM Financial promotes an inclusive Culture to Win that is centered around leading with core values, empowering team members, and accomplishing strategic priorities while supporting our community and earning customers for life. We invite YOU to join an innovative team of trend-setters in the automotive finance industry.
Why Commercial Vehicle Lending?
Fleet Solutions, Fleet Credit, Small Business Credit, Compliance, Systems Integration Field and Inside Sales
Our CVL team works together to find ways to grow GMF’s fleet and commercial business by working closely with our internal teams, GM Envolve and customers. We offer business-centric products and services that set our dealer partners and business customers up for success. We have a diverse team with varying levels of experience and welcome new team members who are excited to learn all aspects of our business. Our customers count on us daily, therefore we take our mission seriously. We believe it all comes down to adding value, cultivating relationships, and earning trust. That’s why GM Financial needs passionate, innovative, and spirited team members just like YOU.
This position will be located in Arlington, Texas and following a hybrid work model. Hybrid (Combination of work from home and in-assigned office location)
Responsibilities
About the role:
You as The Inside Sales Account Manger - CVL will be responsible for sales, service, and support of all assigned GM franchised dealers. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial. To be a great overall Inside Sales Account Manger your responsibility will be to develop dealer relationships and grow volume by educating dealer staff on GM Financial CVL products.
In This Role You Will
What makes you a dream candidate?
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
Why GM Financial?
GM Financial promotes an inclusive Culture to Win that is centered around leading with core values, empowering team members, and accomplishing strategic priorities while supporting our community and earning customers for life. We invite YOU to join an innovative team of trend-setters in the automotive finance industry.
Why Commercial Vehicle Lending?
Fleet Solutions, Fleet Credit, Small Business Credit, Compliance, Systems Integration Field and Inside Sales
Our CVL team works together to find ways to grow GMF’s fleet and commercial business by working closely with our internal teams, GM Envolve and customers. We offer business-centric products and services that set our dealer partners and business customers up for success. We have a diverse team with varying levels of experience and welcome new team members who are excited to learn all aspects of our business. Our customers count on us daily, therefore we take our mission seriously. We believe it all comes down to adding value, cultivating relationships, and earning trust. That’s why GM Financial needs passionate, innovative, and spirited team members just like YOU.
This position will be located in Arlington, Texas and following a hybrid work model. Hybrid (Combination of work from home and in-assigned office location)
Responsibilities
About the role:
You as The Inside Sales Account Manger - CVL will be responsible for sales, service, and support of all assigned GM franchised dealers. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial. To be a great overall Inside Sales Account Manger your responsibility will be to develop dealer relationships and grow volume by educating dealer staff on GM Financial CVL products.
In This Role You Will
- Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles
- Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives
- Maintain effective communication with dealers, internal partners and factory counterparts
- Point of contact for internal and external CVL requests or inquiries through the CVL Dealer Support Line
- Develop business plans to align with corporate goals
- Support, market and be subject matter experts in all GM Financial CVL products
- Analyze dealer specific data using reporting tools and take appropriate action
- Effectively communicates any dealer risk or concern to CVL Leadership
- Develops and maintains dealer relationships by providing the highest quality service in the industry while effectively managing and marketing to those dealers
- Maintains regular communication with CVL field sales to discuss trends/issues and look for additional GM Financial business opportunities
- Uses logic, data analysis, judgement and common sense when solving problems Looks beyond the obvious, probing to gain a better understanding of complex or unusual situations
What makes you a dream candidate?
- Extensive knowledge of dealership, manufacturer and CVL programs and processes
- Complete understanding of commercial loans and documentation
- Knowledge of dealership, fleet/commercial and indirect auto finance industry operations
- Must be proficient in computer software such as Excel, Word and PowerPoint
- Ability to manage work demands and pressures while demonstrating integrity and respect
- Ability to interface with all levels of management
- Ability to make sound business decisions based on policies and procedures
- Detailed oriented and capable of managing multiple opportunities simultaneously
- Excellent verbal and written communication skills
- Bachelor’s Degree in Business or related field or equivalent work experience required
- 2-3 years in Auto Finance Industry preferred
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
