What are the responsibilities and job description for the Org Readiness Consultant II - Contract position at GM Financial?
Why GM Financial?
GM Financial is the wholly-owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters
Responsibilities
About the Manager- Org Readiness Consultant II -
Facilitate and direct the development and sustainment of change management and organizational readiness strategies, plans and activities that drive organizational transformation, maximize employee adoption, and minimize risk and resistance. Lead various tasks by creating and implementing org-wide performance and strategies, structured change management methodologies and organizational readiness strategies that focus on the technology and people side of change.
What you will be doing:
- Support internal change capability through change readiness, communication and engagement
- Assist with the design and support a community of change agents
- Assess and build awareness of the need for change to drive adoption and reduce resistance
- Identify and propose solutions to anticipated resistance
- Define and measure success metrics and monitor change progress
- Facilitate continuous improvement through the evaluation of strategic key performance indicators
- Plan for and lead large scale organization-wide change efforts
- Provide expertise in design, development and delivery (as needed) of organizational initiatives to various change agents
- Play a key role in identifying and leading organizational change management initiatives
- Partner in other projects specific to Organizational Change Management as needed
- Responsible for effectively measuring, monitoring, analyzing and enhancing change management solutions
Qualifications
What makes a dream candidate?
- Knowledge of org readiness, change management, and internal consulting
- Working knowledge of Project Management Methodologies and Application Development Life Cycles
- Working knowledge of Agile Methodologies
- Working knowledge of cloud technologies preferred
- Ability to work with a team and make sound decisions while meeting time sensitive deadlines
- Strong interpersonal and management skills
- Ability to gain consensus among disparate groups
- Excellent verbal and written communication skills
- Successful experience facilitating meetings
- Good reasoning ability to define problems, collect data, establish facts, and draw valid conclusions
- Experience with business case preparation and cost benefit analysis
- Proficiency with 365 Office Suite (Excel, Word, Project, PowerPoint and Visio) and Microsoft SharePoint
Experience
- 2-4 years in Change Management or related field, developing communications for global audiences, or Knowledge Management experience required
- 2-4 years Experience in org readiness, change management, internal consulting and experience leading change within complex organizations preferred
- Bachelor’s Degree Information Systems, Business Administration or related field or equivalent work experience preferred
