Business Coordinator

A FedEx Business Coordinator (Private Contractor) is a role typically responsible for overseeing various business operations related to FedEx services, ensuring smooth delivery operations, managing drivers, and optimizing logistical processes. As a private contractor employee, you are not a direct employee of FedEx but rather a contracted employee who provides services under their framework.

Job Description:

Position: FedEx Business Coordinator (Private Contractor)

Location: Varies (Contractor manages a designated region)

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Key Responsibilities:

1. Operational Oversight:

o Manage and oversee the day-to-day operations of the FedEx service for assigned areas.

o Coordinate and optimize delivery routes to ensure on-time and accurate deliveries.

o Monitor and track performance metrics such as delivery speed, package accuracy, and customer satisfaction.

2. Driver & Team Management:

o Hire, train, and supervise delivery drivers, ensuring compliance with FedEx standards and safety regulations.

o Assign routes, manage schedules, and ensure timely deliveries.

o Monitor driver performance and provide feedback for improvement, ensuring customer service standards are met.

3. Customer Service:

o Act as the point of contact for customer concerns and issues, ensuring effective communication and timely resolution.

o Handle customer inquiries and complaints in a professional and effective manner.

4. Safety & Compliance:

o Ensure compliance with all safety regulations, including driver safety standards and vehicle maintenance.

o Perform regular vehicle inspections and manage maintenance schedules.

o Enforce adherence to FedEx's operational policies and government regulations, such as the Department of Transportation (DOT) rules.

5. Business Administration:

o Maintain accurate records of deliveries, fuel usage, maintenance logs, and employee hours.

o Handle financial aspects of the operation, including managing operational costs and invoicing for services.

o Collaborate with FedEx management to address operational issues and implement process improvements.

6. Reporting & Communication:

o Submit daily/weekly reports to FedEx management on the status of operations, including performance data and areas for improvement.

o Maintain clear and effective communication with FedEx corporate teams, customers, and authorized officer (AO).

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Qualifications:

• Experience:

o Prior experience in logistics, transportation, or delivery management is preferred.

o Experience in managing a team or fleet of vehicles is highly desirable.

o Ability to coordinate large operations and manage multiple drivers and routes.

• Skills:

o Strong organizational, communication, and leadership skills.

o Proficient with route planning software, logistics tools, and basic office software (e.g., Microsoft Office).

o Problem-solving skills and the ability to work under pressure.

• Other Requirements:

o Valid driver’s license and clean driving record.

o Ability to pass background checks, drug tests, and other regulatory requirements.

o Strong understanding of safety standards, DOT regulations, and local traffic laws.

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Contractor Benefits:

• Flexibility in managing work hours and operations.
• Potential for significant earnings based on employee’s performance and delivery service percentage.
• Autonomy in managing day-to-day operations with the support of FedEx's infrastructure.

Compensation:

Compensation typically depends on the volume of deliveries, performance metrics, and contractual terms. It may be based on per-delivery rates, a flat fee, or a combination of both.

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This role requires a balance of logistical expertise, operational efficiency, and effective leadership to maintain high standards and meet FedEx's delivery expectations. As a private contractor, you would run the business like an independent entity while operating under the FedEx framework.

Job Type: Full-time

Pay: From $46,800.00 per year

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• BC: 1 year (Required)

Ability to Commute:

• Augusta, GA 30906 (Required)

Ability to Relocate:

• Augusta, GA 30906: Relocate before starting work (Preferred)

Work Location: In person

Salary : $46,800