Bank Teller

POSITION: Teller

SALARY RANGE: Negotiable DOQ

ESSENTIAL DUTIES:

• Supports business development efforts by providing excellent and knowledgeable customer service as a first line of customer contact with either face-to-face contact or telephone support.
• Performs deposit account processing, content management and other office administration work on a daily basis.
• Processes a simple to moderately complex deposit accounts.
• Maintains a basic knowledge of deposit product offerings and relies on others to fully understand those offerings in order to gain the knowledge to discuss them as needed.
• Provides excellent customer service on a routine basis by answering customer inquiries, resolving customer issues and concerns, taking and processing deposits, learns to identify cross selling opportunities on other bank products and refer to appropriate bank staff to meet those needs.
• Maintains knowledge and demonstrates ability to use IT systems used in accounts and office administration.
• Performs duties specific to the position and other functions as assigned.
• Assumes responsibility for various department functions in the absence of staff members or in overload situations.
• Treats people with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, upholds the organizational values, accepts responsibility for own actions.
• Follows policies and procedures, completes tasks correctly and on time, supports the Bank’s goals and values. Represent the bank through outside activities.
• Operates a variety of standard office equipment according to detailed instructions, which may include computers, paper shredders, telephones, photocopiers, fax machines and scanners.

SUPERVISORY RESPONSIBILITY

The teller position has no supervisory responsibilities.

ENVIRONMENT AND PHYSICAL ACTIVITY

The incumbent is in a non-confined office type setting in which he or she is free to move about at will. It may include some minor annoyances such as noise, odors, drafts, etc.

The incumbent in the course of performing this position spends time reading, comprehending technical language, writing, typing, speaking, listening, lifting (up to 30 pounds), carrying, seeing, sitting, pulling, walking, standing, squatting, kneeling and reaching.

The incumbent for this position may operate any or all of the following: telephone, cell phone, copy and fax machines, calculator, scanning equipment, money counter, computer and related printers, or other equipment as directed.

MENTAL DEMANDS

The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Required: High School Diploma or equivalent
• Must be in good standing with previous and/or current employer.
• General knowledge of accounting/financial systems.
• General knowledge of office equipment and systems used for the storage and retrieval of business information.
• General knowledge of standard records management and file classification practices.
• Strong work ethic that supports a willingness to handle multiple tasks with efficiency and accuracy.
• Ability to work with minimal supervision while performing duties.

Management reserves the right to change this job description at any time according to business needs.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) 5% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $15 - $18