What are the responsibilities and job description for the Receptionist / HR Assistant position at Go Metro?
Metro is seeking a Receptionist / HR Assistant . This individual would be responsible for providing administrative support to the HR department, maintaining employee records, supporting day-to-day HR activities, and handling all front desk activities.
JOB DUTIES
- Manage the front desk, greet visitors, answer incoming calls, document customer complaints, accept deliveries, and control ingoing / outgoing mail
- Assist with coordinating all procurement processes and paperwork for the HR Department and manage invoices in Metro's Maximo software
- Maintain badging system by updating or removing security access to doors across all divisions
- Create badges for new hires and replacement badges for current employees
- Manage and fulfill bus pass requests for employee spouses / dependents and retirees
- Maintain and update shared drive by organizing, updating, and archiving HR-related documents such as job descriptions, policies, procedures, employee handbooks, etc.
- Maintain personnel and medical files in compliance with applicable legal and organizational requirements
- Assist with scheduling, pre-employment, and candidate outreach
- Assist with hiring event coordination
- Ensure that employee private and personal information is kept in the strictest confidence, to include but not limited to HIPAA and PII data while also maintaining system security of such information
- Prioritize work in order to meet multiple, recurring deadlines and maintain schedules
- Compose correspondence regarding sensitive and complex issues in a professional manner
- Work effectively as part of a team devoted to customer service
- Provide a positive work environment that does not discriminate in hiring, promotion or employee / supervisor relations based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran
- Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff
- Have the ability to work in compliance with Metro's safety and security policies
- Conduct other duties as assigned
POSITION QUALIFICATIONS AND COMPETENCY STATEMENT(S)
Education
Experience
SKILLS & ABILITIES
Computer Skills
Certificates & Licenses
Other Requirements
WORK ENVIRONMENT
Equal Employment Opportunity Statement
Metro is an Equal Opportunity / Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
