What are the responsibilities and job description for the Executive Vice President position at Go Powertrain?
About the Role
GO POWERTRAIN is committed to delivering excellence in our industry by optimizing processes and enhancing customer satisfaction.
Job Description:
We are seeking a seasoned COO to lead our team, refine operational workflows, and collaborate across departments to drive efficiency and results.
Key Responsibilities:
- Leadership: Provide strategic leadership and direction to the operations team, refining operational workflows and driving efficiency.
- Customer Service: Handle customer escalations with professionalism, ensuring timely resolution and customer satisfaction.
- Operational Improvement: Develop, implement, and refine SOPs to enhance efficiency and consistency.
- Financial Performance: Drive bottom-line results by optimizing costs, improving productivity, and streamlining workflows.
Qualifications:
- Experience: Proven experience in operations management or a related leadership role.
- Skills: Strong analytical skills with a focus on process optimization and efficiency.
- Education: Exceptional communication skills, both written and verbal.