What are the responsibilities and job description for the Customer Relationship Manager position at Go Rentals?
Go Rentals is going far and leading the pack in luxury travel experiences. We’re looking for go-getters to travel with us. A world-class hospitality company and the official Forbes Travel Guide Elite Car Rental Provider, Go Rentals has built a stellar reputation for serving the needs of the private jet industry and high-profile guests. We’re experiencing exceptional growth, and are looking for motivated, detail-oriented, driven professionals who know how to provide five-star service.
What you’ll do :
- Manage the overall email calendar planning and strategy and day-to-day production processes of all email campaigns
- Test email opt-in campaigns and develop target audiences from our email database
- Build, monitor, and improve email marketing performance by combining audience, content, and automation strategy
- Develop and manage nurture flows for prospects and customers across the customer lifecycle.
- Strategize new campaign ideas and A / B testing opportunities to further engage members
- Develop and manage a testing strategy to establish best practices and continuously optimize email, templates, landing pages, lists, and campaigns
- Analyze email campaign reports, and optimize future communications to drive performance and engagement
- Work with cross-functional partners across social, digital, and brand marketing to align calendars and ensure quality and consistency of voice and content across channels
Who you are :
Go Rentals is an equal-opportunity employer and is committed to providing a workplace that is free from discrimination of any kind. We are dedicated to promoting diversity and inclusion in all aspects of employment, including recruitment, hiring, promotions, and all other employment practices. We comply with all applicable laws and regulations, including the California Fair Employment and Housing Act (FEHA) and Federal Anti-discrimination laws.
From a federal perspective, we adhere to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), the Americans with Disabilities Act (ADA), and other federal laws that prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by federal or state law.
We believe that a diverse and inclusive workforce is essential to our success. By working together and valuing our differences, we can continue to create an environment where everyone feels respected and has the opportunity to thrive.
