What are the responsibilities and job description for the Guest Services Associate position at Go Rentals?
Company Description
Go Rentals is a premier car rental service company that focuses on providing high-touch, quality vehicle rental services for discerning business and leisure travelers. With a strong emphasis on aviation, hospitality, and personalized service, Go Rentals has established itself as a leading rental service company nationwide, with locations in multiple states and service to over 100 airports and various 5-star hotels.
Role Description
This is a full-time on-site Guest Services Associate role located in Houston, TX. The Guest Services Associate will be responsible for providing exceptional guest services, handling reservations, and maintaining effective communication with guests. The role involves ensuring a seamless and enjoyable travel experience for clients through personalized service and attention to detail.
Qualifications
- Guest Services and Customer Service skills
- Strong communication skills
- Experience in handling reservations
- Ability to work effectively in a fast-paced environment
- Detail-oriented and organized
- Previous experience in the hospitality or aviation industry is a plus
- High school diploma or equivalent