What are the responsibilities and job description for the Reservations Specialist_PHX position at Go Rentals?
We are growing with tremendous opportunities! Join our team provide luxury service to our guests in hotels, resorts, and private jet travelers in the Sports and Entertainment Division! Top Pay and Bonuses!
Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service... we are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine hotels. We exist to deliver luxury experiences for our guests. We are searching for local, highly gifted, experienced, and dedicated Reservationist for our Sports & Entertainment division whose performance is exemplary and their standards for service exceeds everyday expectations!
Responsibilities and Duties
Provides 5 Star Guest Service to current and future Sports & Entertainment guests.
Minimum Job Requirements:
- Exceptional Sales Experience both client-facing and telephonic sales a plus
- Previous Reservation & Guest Services Experience
- Smartphone/tablet/technology savvy
- Excellent Communication Skills
- Must be 21 years or older (Not Montana or Hawaii)
- Minimum of a high school diploma or GED equivalent. College degree preferred
- Work schedule: Tuesday through Saturday, 11am to 7pm during weekdays, 9am to 5pm on Saturday
Company Benefits
- 100% Employer Paid - Medical, Dental, Vision for individual employees
- $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
- Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
- Employee Assistance Program
- Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
- Identity Theft Assistance Services
- Travel Assistance through Mutual of Omaha
- COVID19 Resources (tele-health, metal health benefits and testing)
- Pharmacy Discount Programs through CVS & Good RX
- Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
- 401(k)
- 2 Weeks accrued Vacation with cash out program after 1st year!
- Generous Sick and Safe accrued Pay
- 7 Paid Holidays
- Paid Birthday off!
- Cell Phone Pay of $40.00 a Month for hourly employees
- $1,000.00 Referral Bonus Program
- Employee Discounts for Auto Rentals (Friends & Family)
- Employee Wholesale Auto Purchase Program
- Perks @Work Program thousands of discounts for just about everything!
Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.
QUALIFICATIONS:
Ability to and proven track record of development and management of FBO and Hotel sales
and service effectively and successfully
Ability to work individually or within a team environment
Ability to perform sales and operations for both local and national locations
Ability to work a flexible schedule including weekends, evenings, and holidays as needed
Ability to maintain and project professional behaviors towards guests and associates
Ability to work in varying environments, such as indoors and outdoors
Valid, unrestricted Drivers License (as mandated by state and location) with good driving
history is required
Must meet residency requirements that allow working in the United States
High School Diploma or equivalent - 4 Year College Degree Preferred
Proof of Auto Insurance/Insurability
Must be a self-starter and proactive
Excellent guest service skills
Commitment to excellence and high standards
Excellent written and verbal communication skills
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team leader
Demonstrated ability to make successful presentations to individuals and/or groups
Ability to calculate figures and amounts such as discounts, interest, commissions, and
percentages
Ability to travel nationally on occasions for training, meetings, or field support needs
Excellent problem resolution
Strong interpersonal skills
Extensive leadership and management skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with
enthusiasm
Salary : $40
