What are the responsibilities and job description for the Applications Analyst 1 position at Godfrey & Kahn, S.C.?
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage applications (servers, patches, license, renewals, etc.)
- Investigate, diagnose, and resolve faults and errors in applications
- Back up and upgrade existing applications
- Manage application security, including user access controls and permissions
- Address and remediate security vulnerabilities as identified and communicated by the security team
- Implement and maintain security protocols and procedures for applications
- Utilize AI tools to automate routine tasks and enhance decision-making processes, as approved by AI Governance team
- Innovate and analyze new ways to enhance efficiency
- Test applications and document the results
- Troubleshoot Help Desk tickets
- Support and collaborate with the Network team
- Act as an IT stakeholder in PMO projects
RELEVANT SKILLS
- Excellent written, verbal, and listening communication skills with internal (G&K) and external (vendors) users
- Communicate technical problems and solutions to non-technical users or stakeholders
- Strong problem-solving and reporting solutions
- Understanding of IT security principles and practices
- Proficiency in AI and machine learning tools and techniques
- Ability to meet deadlines for projects and application renewals
- Proactive and able to prioritize work when critical issues arise
- Multitask effectively
- Team player with the ability to work independently
- Commitment to continuous learning and skill expansion as applications evolve
- Resilient and adaptable to change
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor’s degree
- Relevant work experience in system applications, preferably within a law firm (MECM/SCCM, MS Power Platform, IT Patch Process)
- Experience in setting up and configuring application services
- Experience with IT security tasks, including vulnerability assessments
- Experience with AI and machine learning applications
ADDITIONAL INFORMATION
- This is a full-time position
- Must be willing to visit the Milwaukee office occasionally, if outside of the Milwaukee area
- Hybrid approach (WFH and In Office)
