What are the responsibilities and job description for the Operation Support Specialist(Mandarin required) position at GOFO Express?
Responsibilities:
- Gather and consolidate data related to warehouse operations, including efficiency, timeliness, sorting machine performance, and slot utilization.
- Maintain and update relevant spreadsheets and reports to track key performance metrics.
- Analyze collected data to assess warehouse productivity, operational efficiency, and identify areas for improvement.
- Provide actionable insights and recommendations based on performance data.
- Prepare and submit flight forecasts and GOFO (Global Operations Forecast) cargo volume predictions.
- Ensure accuracy and timeliness in the submission of all forecasting reports. Work closely with other departments to ensure data accuracy and optimize warehouse processes.
- Participate in continuous improvement initiatives to enhance operational performance.
- Other tasks assigned.
Requirements:
- Mandarin required.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
- Experience in logistics operations or vendor management (DSPs preferred) preferred.
- Strong negotiation, communication, and problem-solving skills.
- Ability to manage multiple tasks in a fast-paced environment.Knowledge of logistics systems and industry regulations is a plus.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Language:
- Chinese (Required)
Ability to Commute:
- Vernon, CA 90058 (Required)
Ability to Relocate:
- Vernon, CA 90058: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23
