What are the responsibilities and job description for the Operation Support Specialist position at Westlake Financial Services?
Operation Support Representative
Los Angeles, CA | On-site role
Job Description:
The primary responsibilities of the position require the employee to review, input and/or update and approve pending Flooring requests, as well as communicate effectively and efficiently between team members, Auctions and Dealers.
The candidate must have great attention to detail and be able to multitask. In addition, the candidate should have great communication skills and be able to work in a fast-paced and changing environment. Adaptability and multitasking are essential to the position.
Essential Duties & Responsibilities:
The Operations Support Specialist will work directly with the Operations Supervisor to process incoming Flooring requests and provide necessary updates (via email or phone) to all appropriate parties in a timely manner. The ability to manage and follow-up on multiple tasks will help ensure success in this role. Also, attention to detail is key at being successful in this role when inputting Flooring requests, as well as reviewing pending Flooring requests. Time management is another key attribute that will help ensure the candidates success in the role.
- Review, manage and reply to incoming emails containing flooring requests
- Input flooring requests accurately into proprietary system
- Review pending flooring requests for accuracy & to ultimately determine if request should be approved or declined based on company policies
- Provide updates to Auctions, Area Managers, and other team members on the status of a flooring request in a timely manner
- Help field incoming calls to the Operations hunt group
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Desired Skills & Experience:
- Attention to Detail
- Multitasking
- Effective Communication
- Adaptable
What’s the expected pay for this role?
- $17.28 per hour potential bonus of up to $600 per month depending on performance.
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
What do we offer?
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas, TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet
Acknowledgement
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Salary : $17
