What are the responsibilities and job description for the Jewelry Sales and Customer Experience Specialist position at Gold Casters Fine Jewelry?
Gold Caster's Fine Diamonds & Jewelry is a family owned business operating in the Bloomington community for 40 years. We pride ourselves on providing an excellent experience to our customers. We strive to meet our customers needs by providing all the most up to date and current products available in jewelry today. Gold Caster's is very proud to be part of the Bloomington community.
If you like working with people and helping them celebrate milestones in their lives like getting engaged, married, birthdays, and anniversaries you will enjoy a career with us. We will fully train people looking to work in a positive focused established business. Work hours are more flexible than most retail jobs because we close at 7:00 pm through the week, 5:00 pm on Saturdays, and we are closed on Sundays.
Our sales positions offer an above average earning potential.
Responsibilities:
- Assist customers in person or over the phone with their inquiries and provide excellent customer service.
- Maintain a deep understanding of the products and services offered to effectively answer customer questions and provide accurate information.
- Utilize time management skills to prioritize tasks and meet deadlines.
- Assist with stock management and inventory control.
- Communicate effectively with customers, colleagues, and management to ensure a smooth sales process.
- Demonstrate strong phone etiquette when interacting with customers.
Skills:
- Strong time management skills to effectively prioritize tasks and meet deadlines.
- Proficiency in retail math to assist with pricing, discounts, and promotions.
- Ability to upsell products and services to increase revenue.
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- Excellent phone etiquette to provide professional and courteous service to customers over the phone.
Job Type: Full-time
Pay: $32,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $32,000 - $50,000