What are the responsibilities and job description for the Accounts Receivable Specialist position at Gold Medal International?
About Us
Founded in 1954 on the Lower East Side of Manhattan, Gold Medal International (GMI) has established itself as one of the leading hosiery and accessories companies in the industry. GMI designs, sources, and manufactures wholesale socks and accessories for a customer base ranging from small independent stores to the most prestigious department stores in the country.
Creating great employee experiences has always been a priority at GMI. We know first-hand that when we take care of our employees they will take care of our customers, and we strive for this every day.
Through our best times and challenging times, we remain inspired by the resilience of our team. Leadership recognizes the value of providing workplace flexibility and our hybrid-remote work model has had a tremendous impact on the quality of life for our employees. GMI commits to maintaining high levels of customer service and we take pride in our reputation for treating everyone like family.
About The Role
We are seeking an experienced Accounts Receivable Specialist who is responsible for managing credit lines for GMI customers while ensuring timely order processing and maintaining accounts receivable. This role reports directly to the Chief Financial Officer and is part of the Finance Department in the New York metropolitan area. Our NYC office utilizes a hybrid-remote operational model where employees must commute to the office once per week and as needed thereafter. The ideal candidate should understand accounting procedures and business credit management.
About You
You have a proven track record in resolving customer credit and collections issues. You also have previous experience in handling past dues, chargebacks, and credit card transactions. Your expertise in collaborating with cross-functional teams, such as sales, finance, and logistics, will be essential in ensuring smooth order processing and timely fulfillment. Additionally, you have exceptional communication skills and the ability to work with customers to resolve disputes while maintaining positive relationships and achieving customer satisfaction.
What You Will Do
As an Accounts Receivable Specialist, your role involves working with our corporate credit facilities (both factors and credit insurance) to secure and maintain customer credit lines by running credit reports and contacting banks and references for credit history. You will manage the collection process for past-due invoices, handle chargebacks, and set up new accounts in our ERP system. Daily credit tasks include processing checks, credit card charges, wire deposits, and applying those payments. In addition, you will interact with customers to collect payment and resolve invoice or chargeback issues, work with the operations team to release orders from credit hold, and ensure on-time fulfillment for prepaid accounts.
Data Entry and Systems
Bachelor’s Degree in a related field or High School Diploma and at least 3 years of relevant experience.
Employee Benefits and Perks
Accounts Receivable Specialist I: $58,000 - $81,000
Equal Opportunity Employer
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. GMI is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing peopleops AT goldmedal-intl.com
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Founded in 1954 on the Lower East Side of Manhattan, Gold Medal International (GMI) has established itself as one of the leading hosiery and accessories companies in the industry. GMI designs, sources, and manufactures wholesale socks and accessories for a customer base ranging from small independent stores to the most prestigious department stores in the country.
Creating great employee experiences has always been a priority at GMI. We know first-hand that when we take care of our employees they will take care of our customers, and we strive for this every day.
Through our best times and challenging times, we remain inspired by the resilience of our team. Leadership recognizes the value of providing workplace flexibility and our hybrid-remote work model has had a tremendous impact on the quality of life for our employees. GMI commits to maintaining high levels of customer service and we take pride in our reputation for treating everyone like family.
About The Role
We are seeking an experienced Accounts Receivable Specialist who is responsible for managing credit lines for GMI customers while ensuring timely order processing and maintaining accounts receivable. This role reports directly to the Chief Financial Officer and is part of the Finance Department in the New York metropolitan area. Our NYC office utilizes a hybrid-remote operational model where employees must commute to the office once per week and as needed thereafter. The ideal candidate should understand accounting procedures and business credit management.
About You
You have a proven track record in resolving customer credit and collections issues. You also have previous experience in handling past dues, chargebacks, and credit card transactions. Your expertise in collaborating with cross-functional teams, such as sales, finance, and logistics, will be essential in ensuring smooth order processing and timely fulfillment. Additionally, you have exceptional communication skills and the ability to work with customers to resolve disputes while maintaining positive relationships and achieving customer satisfaction.
What You Will Do
As an Accounts Receivable Specialist, your role involves working with our corporate credit facilities (both factors and credit insurance) to secure and maintain customer credit lines by running credit reports and contacting banks and references for credit history. You will manage the collection process for past-due invoices, handle chargebacks, and set up new accounts in our ERP system. Daily credit tasks include processing checks, credit card charges, wire deposits, and applying those payments. In addition, you will interact with customers to collect payment and resolve invoice or chargeback issues, work with the operations team to release orders from credit hold, and ensure on-time fulfillment for prepaid accounts.
Data Entry and Systems
- Daily application of all payments into the ERP system
- Scanning and depositing checks via our banking partners
- Release credit holds for prepaid orders
- Record credit card charges securely through the Card Connect system, and monitor the online payment system
- Enter credits into the ERP system to maintain updated account information
- Request proof of deliveries (PODs) from UPS, FedEx, and truckers
- Research and dispute chargebacks using vendor portals and emails, create and send call tags for returns as needed
- New account set up in ERP system using information supplied by sales team
- Collection of receivables via customer payment method (cash, credit card, or check), and record in ERP system
- Record returned or bounced checks
- Apply credits (issued by the CFO) for returns and chargebacks
- Collect past dues and post payments
- Resolve chargebacks and write credits when necessary, maintaining positive customer relationships
- Assist in reconciling sales journal data at the end of each month.
- Coordinate with the Accounts Payable Manager regarding freight charges and payment processing
- Assist in reconciling sales journal data at the end of each month
- Follow up with customers regarding open invoices and assist in facilitating prompt payment
- Send copies of invoices to customers, providing them with detailed billing information
- Send proof of deliveries to customers, giving them assurance that their orders have been fulfilled
- Assist customers in filing claims for shortages with carriers, ensuring timely resolution and customer satisfaction
- Issue call tags for customer returns, streamlining the return process for customers' convenience
- Work closely with customers to resolve chargebacks promptly and effectively
- Proficiency in accounting software and financial systems
- Ability to prioritize and manage time effectively
- Proficient with the Office 365 application
- Shows ability to problem-solve and think independently
- Excellent verbal and written communication skills
- Organized and operates with a high level of autonomy and attention to detail
- Take the initiative to identify tasks beyond your immediate workload
- Proven ability to build and maintain relationships within an organization
- Ability to work independently and as part of a team
- Ability to work asynchronously and synchronously
- Experience working with hybrid-remote and remote teams
Bachelor’s Degree in a related field or High School Diploma and at least 3 years of relevant experience.
Employee Benefits and Perks
- Comprehensive medical, dental, and vision insurance plans
- 21 Days of Annual Paid Time Off (PTO)
- 14 Paid holidays
- 401(k) retirement plan
Accounts Receivable Specialist I: $58,000 - $81,000
Equal Opportunity Employer
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. GMI is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing peopleops AT goldmedal-intl.com
Powered by JazzHR
xLvMqtttlh
Salary : $58,000 - $81,000