Patient Care Coordinator/Triage

Job Summary
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring that patients receive exceptional care and support throughout their visit. This position requires strong communication skills, attention to detail, and a solid understanding of dermatology terminology. Strong computer skills with knowledge of electronic medical records software is needed. Bilingual is a plus.

Duties

• Triage calls from patients, pharmacies, and primary care physicians
• Assist with insurance verification and explain coverage options to patients.
• Coordinate communication between patients, pharmacies, doctor offices, medical staff, and insurance companies.
• Respond to pharmacy requests for prescription refills.
• Call patients to report lab results, tissue diagnosis, and culture results.
• Log details of all patient communication in patient's medical record.
• Assist providers with patient care when needed. To include obtaining history/chief complaint, assist with biopsies and surgical procedures, patient education on treatment plans and medications, suture removal, dressing changes, and exam room set up and cleaning.
• Ensure compliance with health regulations and maintain patient confidentiality at all times.
• Provide administrative support as needed.

Requirements

• Proficiency in dermatology medical terminology is helpful.
• Dermatology office experience is preferred.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Use of electronic medical records software.
• Excellent interpersonal skills to interact effectively with patients and staff.
• Previous experience in medical administrative support is a plus.
• Ability to thrive in an extremely fast-paced environment and manage multiple projects simultaneously as well.
• Ability to work independently as well as part of a team.
• Excellent written and verbal communication skills.
• Certified Medical Assistant or equivalent, and healthcare administration experience are advantageous.

Join our team as a Patient Care Coordinator and contribute to enhancing patient experiences while ensuring smooth operations within our healthcare facility.

Job Type: Full-time

Pay: $18.00 - $22.50 per hour

Expected hours: 37 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $23