What are the responsibilities and job description for the Item Processing - Checking Operations Specialist position at Golden 1?
TITLE : CHECKING OPERATIONS SPECIALIST
DEPARTMENT : ITEM PROCESSING
REPORT TO : SUP - CHECKING OPERATIONS
JOB CODE : 1790
PAY GRADE : 14H
PAY SCALE : $21.00 - $23.00 HOURLY
GENERAL DESCRIPTION :
Communicates and interacts with members and branch / department personnel to provide assistance on ACH & Checking Operations related matters. Responsible for covering vacancies within the department by performing and overseeing departmental workflow and member service levels. Answers various procedural questions from staff, audits non-monetary data entry maintenance and monitors or assists when necessary the timely reconciliation of departmental general ledgers. Conducts new employees training and / or cross training of existing staff.
TASKS, DUTIES, FUNCTIONS :
- Reconcile and balance daily work related to check processing.
- Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
- Identify, investigate and respond to and / or resolve member / branch problems and complaints and report / escalate any potential issues that may affect system integrity or members satisfaction timely.
- Train staff on various checking processes. Ensure all assigned task deadlines are met. Responsible for covering vacancies as needed.
- Assist Senior and Supervisor in updating procedures as changes occur
- Monitor and comply with all established internal audit, security and credit union rules, regulations and departmental procedures.
- Prepare adjustments to the Federal Reserve Bank when necessary. Re-amortize loan account activity and make proper adjustments to accounts.
- Prepare statistical information for Management.
- Communicate to appropriate staff of potential fraud / forgery cases.
- Review and / or process work as it relates to check processing.
- Assist with any system validation
- Support branch / department staff entering wire activity to ensure that wire entry is correct. Assist in processing / balancing incoming and outgoing wire activity. Ensure the processing deadlines are met
- Assist other departments as required.
- Perform other duties or special requests assigned.
PHYSICALSKILLS,ABILITIES,ANDEXERTIONUTILIZEDINTHEPERFORMANCEOFTHESETASKS :
ORGANIZATIONAL CONTACTS & RELATIONSHIPS :
QUALIFICATIONS :
Maintain a thorough knowledge of Golden 1 Credit Union products and services, operational policies & procedures
PHYSICAL REQUIREMENTS :
LICENSES / CERTIFICATIONS :
None
THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.
REV. 2 / 2 / 2024
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Salary : $21 - $23
