What are the responsibilities and job description for the virtual receptionist position at Golden Answering Service?
We're hiring an enthusiastic and professional Receptionist to join our dynamic team! If you love delivering exceptional customer service, thrive in a remote work environment, and have strong organizational skills, we'd love to hear from you.
Key Responsibilities:
- Manage inbound and outbound calls professionally, providing top-notch customer support.
- Schedule appointments and maintain organized calendars.
- Handle inquiries efficiently via phone, email, or live chat.
- Use CRM tools to manage client information and interactions effectively.
- Provide administrative support as needed to ensure smooth operations.
Qualifications:
- Previous experience in customer service, reception, or virtual assistance.
- Excellent communication skills, both written and verbal.
- Proficiency in CRM or ERP software .
- Ability to manage multiple tasks efficiently.
- Positive, solution-oriented attitude and excellent interpersonal skills.
- Fluency in English; additional languages are an advantage.
Why Join Us?
- A supportive, growth-oriented team environment.
- Opportunity to enhance your professional skills in customer service and administrative management.
If you're organized, personable, and passionate about customer excellence, apply today!