What are the responsibilities and job description for the Senior Benefits & Retirement/Benefits Trainer position at Golden Key Group?
With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.
Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.
Overview
The Senior Benefits & Retirement/Benefits Trainer will provide the processing of employee benefits forms such as health insurance, life insurance, and Thrift Savings Plan.
Responsibilities
- Researches, analyzes and resolves routine employee benefit issues and questions from employees.
- Processes various benefits forms timely and accurately.
- Researches regulations relating to internal and external entities (TSP, National Finance Centers, Centralized Enrollment Clearinghouse System (CLER), courts, health benefit carriers, OPM, etc.
- Corrects routine errors in relation to the processing of Benefits for employees.
- Develops and delivers retirement and benefits training and seminars to employees, provides one-on-one retirement consultations, and develops and delivers retirements and benefits processing training.
- Other duties as assigned.
Qualifications
- Three (3) or more years Federal HR experience processing employee documents related to benefits, including retirement, Thrift Savings Pans (TSP), and Health and Life insurance and counseling employees and answering questions regarding benefits issues, computations, etc.
- Providing employee benefits support to senior HR specialists.
- Interpreting rules and regulations to accurately process Benefits documents.
- Conducting audits of official benefits records and resolving discrepancies.
- Conducting quality reviews on benefits transactions or paperwork.
Desired Qualifications
- Bachelor’s degree
- PeopleSoft HCM
- Shared services experience.
- Experience with Federal HR systems such as HRConnect, NFC, and eOPF.
- Experience in ticket management (e.g. ServiceNow, etc.).
- 3 years of operational service center experience.
Certifications
None Noted
