What are the responsibilities and job description for the Reservation Agent position at Golden Nugget?
Job Title: Reservation Coordinator
Overview:
Coordinate all reservations activity on the property.
Responsibilities:
- Assist with group sales reservations
- Maintain a record of all corporate, special rates, and preferred company rates
- Keep accurate reservation control to ensure maximum room occupancy and highest possible room rates
- Answer all inbound calls to the property while routing them to the correct department
- Ensure the safety and security of guests and employees
- Perform other duties as assigned
Qualifications:
- Ability to work flexible schedules, including nights, weekends, and holidays is required
- Deliver a service level that creates an atmosphere making our guests want to return, providing each guest with a positive, memorable experience
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in achieving organizational goals
- Presentation of an image of excitement and enthusiasm while projecting a professional appearance and demeanor
- Excellent interpersonal, organizational, and communication skills
- Display strong work ethic and teamwork
- High school diploma or equivalent
- One year of experience in a high-volume hotel as a desk clerk or reservationist
Salary:
$13.00 per hour
About Us:
We are Golden Nugget, a leading hospitality provider.
Salary : $13