What are the responsibilities and job description for the Plumbing Sales and Service Consultant position at Golden Rule Plumbing, Heating, Cooling &...?
Think you have what it takes? Most applicants don’t qualify and choose our apprentice route, but for those possessing the unique desire and ability to embrace a consultant mindset, this opportunity may be for you.
Keep reading if you’re not just looking for a job but a challenge that pays well and rewards talent.
This posting is specifically for individuals with prior sales and customer-facing communication experience.
Our program doesn’t just prepare you for a Plumbing career – it turns you into a top-tier consultant, the lifeblood of our company. After completing Top Tech University, you’ll join our Plumbing Team, earning $60,000 - $100,000 per year if you meet our high standards.
The Hiring Process:
We have a quick and efficient hiring process—we move FAST for the right candidate! You could be hired in as little as 10 days. Due to high interest in this role, the initial steps are automated to ensure your application is reviewed promptly.
Step 1: Click "Apply" and answer a few quick questions.
Step 2: You'll receive a text with a link to complete a short 10-minute questionnaire to confirm that this role is the right fit for you.
Step 3: After that, you'll be invited via text to complete a brief one-way video interview with 3-5 questions.
Step 4: Finally, we'll send you a link to schedule an in-person interview at your earliest convenience.
Rest assured—if you take the time to apply, we guarantee a response to 100% of applicants!
Job Summary:
As a Sales/Service Consultant at Golden Rule, you will embark on an exciting journey to develop your skills and knowledge in Plumbing and sales. Throughout our 3-month program, you will be exposed to a well-balanced mix of classroom instruction, hands-on training, and valuable field experiences, including ride-a-longs with our experienced service technicians.
- Provide 5-star customer service.
- Troubleshoot and diagnose Plumbing concerns inside the customer’s home
- Offer the customer multiple options for repair or replacement
- Perform residential Plumbing services
- Explain the benefits of our Gold Club Membership program
- If you enjoy talking and helping people, pro
Plumbing Sales/Service Consultants have three leading roles:
Consultant Mindset: Confidently ask customers questions, listen closely, provide clear and honest answers, and offer multiple solutions to serve and sell effectively.- Safety Advisor: Identify and solve safety issues in customers’ homes, using straightforward explanations to highlight the importance of reducing risks and ensuring family safety.
- Technical Expert: Explain technical details to customers and perform necessary repairs, making their homes safer and more comfortable.
Job Requirements:
- Strong passion for pursuing a career in the trades/sales industry
- Exceptional customer service skills and a desire to provide a world-class customer service experience
- Sales-driven mindset with a commitment to contributing to the company’s growth
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Ability to lift heavy equipment and work in various weather conditions
- Must present a professional image by arriving on time, being neat and well-groomed
- Pre-employment drug screening and background check
Preferred Skills and Experience:
- Proven customer-facing communication skills, with top performers coming from diverse industries like sales, hospitality, real estate, banking, automotive, healthcare, food service, and more! If you have customer-facing experience, we can teach you the technical skills!
- Excellent communication skills and a willingness to learn.
- Strong work ethic and a desire to achieve success in your career.
Who We Are
At Golden Rule Plumbing, Heating & Cooling & Electrical we’re a family-owned business dedicated to providing exceptional service with a smile. Our mission is to deliver quality home services while fostering a culture of respect, loyalty, and expertise. Join us and become a vital part of a team that values hard work, customer satisfaction, and genuine connection.
Join Us!
If you’re ready to make a difference and lead a talented team in a rewarding environment, apply today! We can’t wait to welcome you to the Golden Rule family!
Requirements
- Required Education: High school or equivalent
Salary : $60,000 - $100,000