What are the responsibilities and job description for the General Manager position at Golden State Food Corporation?
Overview
Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the United States, including Starbucks, Chick fil A, Chipotle and McDonalds. With approximately 3,000 associates, QCD is headquartered in Frisco, Texas, is values-based and provides over 17,000 deliveries a week from 24 Distribution Centers strategically located throughout the country. At QCD, it's all about our people. Our teams are creative, passionate and care about innovatively supporting our customers and developing our teams. Whatever your area of expertise, you can be part of a team that's proud of its history and excited for our growth-filled future.
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Job Summary : The General Manager plans, directs, and coordinates all warehouse and distribution activities of our distribution center, reporting to the Regional GM to ensure Customers’ stores obtain required products in a timely manner and in accordance with high standards of customer satisfaction. This location supports two main customers serving several hundred QSR's.
Responsibilities
ESSENTIAL FUNCTIONS :
- Communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance QCD / GSF’s reputation. (20%)
- Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)
- Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of quality products to Customers’ stores. (15%)
- Directs various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual recosting meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)
- Develops and implements distribution center policies and procedures (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)
- Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance, profitability, and safety standards and objectives. (10%)
- Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)
- Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)
- Performs other related and assigned duties as necessary.
Qualifications
MINIMUM QUALIFICATIONS : Education and experience equivalent to :
Education / Certification :
Bachelor’s degree in a related field from an accredited college or university preferred. Supply chain and logistics management education a plus.
Experience :
Knowledge, Skills and Abilities
Knowledge of (B / basic; J / journey; E / expert) :
Skill and ability to :
LEADERSHIP / MANAGEMENT RESPONSIBILITY
Manage, through subordinate managers, approximately 200 employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships.
PERFORMANCE CATEGORIES
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