What are the responsibilities and job description for the Operations Manager position at Golden State Foods?
Overview
We are looking for an Operations Manager with strong WMS experience to join our team. The Operations Manager plans and manages warehouse and transportation operations to meet QCD and GSF objectives for quality, efficiency, productivity, and customer satisfaction. This person should be qualified to assume General Manager duties in their absence.
Who is QCD? Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the United States. With approximately 3,000 associates, QCD is headquartered in Frisco, Texas, is values-based and provides over 17,000 deliveries a week from 24 Distribution Centers strategically located throughout the country. At QCD, it's all about our people. Our teams are creative, passionate and care about innovatively supporting our customers and developing our teams. Whatever you area of expertise, you can be part of a team that's proud of it's history and excited for our growth-filled future.
Drive your career forward: Get to know more about how this role makes a big impact on our teams, customers and future.
Competitive salary bonus and car allowance, plus other great benefits of employment by QCD. Salary range is $75k - $85k, DOE.
Responsibilities
ESSENTIAL FUNCTIONS:
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Manages, through subordinate supervisors, approximately 60 mostly hourly employees
PERFORMANCE CATEGORIES
- Productivity/quality standards: accuracy, timeliness, thoroughness
- Productivity/quality standards: cases per man hour
- Productivity/quality standards: delivery efficiency and timeliness
- Productivity/quality standards: off load rates
- Regulatory agency compliance
- Plant and delivery equipment cleanliness and serviceability
- Budget
- Cost containment
- Employee development
- Recruitment and retention of workforce to meet GSF’s staffing needs
- Teamwork within the department and across departments
- Customer satisfaction
- Vendor relations
- Safety standards and procedures: employees
- Safety standards and procedures: food
- Safety standards and procedures: facility and equipment
Qualifications
MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
Bachelor’s degree in purchasing or logistics management from an accredited college or university preferred.
Experience:
7 to 10 years of relevant work experience in a manufacturing or distribution environment with increasing management experience
Must have strong experience working with warehouse management systems and ERP systems.
Experience working with in house transportation (drivers and fleet) preferred.
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
- Warehouse concepts and techniques (E)
- Transportation concepts and techniques (E)
- Purchasing concepts and techniques (J)
- Regulatory policies and procedures (OSHA, DOT) (J)
- Budgetary concepts and procedures (J)
- Financial analysis and reporting (J)
- Customer service concepts and techniques (J)
- Management concepts and techniques (J)
- Inventory control concepts and techniques (J)
- Computerized inventory control systems (J)
- PC word processing/spreadsheet software (B)
Skill and ability to:
- Manage and motivate employees in a team-based environment
- Identify problems or irregularities for early resolution
- Communicate and coordinate effectively with employees verbally and in writing
- Communicate and coordinate effectively with internal and external customers
- Travel via airplane and automobile
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed
Salary : $75,000 - $85,000
