What are the responsibilities and job description for the Chinese Speaking Office Assistant position at Golden Touch Home Health LLC?
Company Overview
Golden Touch Home Health is a licensed homecare agency in New York State dedicated to providing the highest standard of services with care, understanding, respect, and compassion. With a deep commitment to the Chinese Speaking community, we focus on delivering high-quality, personalized home care services for the elderly and those in need. Currently expanding with new offices opening in Brooklyn and Little Neck NY.
Summary
As an Office Assistant at Golden Touch Home Health, you will be an integral part of our team located in New York. This role is essential in supporting our operations and ensuring that we provide exceptional service to our clients while maintaining a compassionate environment.
Responsibilities
- Perform administrative tasks to support daily operations of the office.
- Manage phone communications with clients and staff, ensuring professional phone etiquette.
- Assist in calendar management and scheduling appointments for staff and clients.
- Maintain accurate records and files to ensure efficient office organization.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Proofread documents and correspondence for accuracy and clarity.
- Utilize computer systems for data entry and record-keeping tasks.
- Support personal assistant duties as needed to enhance team productivity.
- Assist in applying Home Health Aid Services for needed population (seniors)
- Assist caregivers and customers and their families such as translation
Qualifications
- Proven experience in an administrative or clerical role, preferably within healthcare or homecare settings.
- Strong computer literacy skills with proficiency in office software applications.
- Excellent phone etiquette and communication skills for effective client interaction.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Experience with calendar management and scheduling is a plus.
- Basic proofreading skills to ensure quality documentation.
- Customer support experience is highly valued.
If you are passionate about making a difference in the lives of others through exceptional administrative support, we invite you to apply today to join our caring team at Golden Touch Home Health.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Assistant: 1 year (Preferred)
- Customer support: 1 year (Preferred)
- Teamwork: 1 year (Preferred)
- Administrative: 1 year (Preferred)
- Social media marketing: 1 year (Preferred)
- Project coordination: 1 year (Preferred)
Language:
- Chinese (Required)
- Mandarin (Preferred)
- Cantonese (Preferred)
Ability to Relocate:
- Little Neck, NY 11362: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25