What are the responsibilities and job description for the Security Officer (3rd shift) Holiday Inn Downtown St. Paul position at Golder Hospitality Properties?
Job Description
Job Description
Description :
The Holiday Inn Downtown St. Paul is hiring a full-time 3rd shift Security Officer to join our team. As a security officer, you are providing guests and employees with a sense of comfort by maintaining a high level of visibility.
If you are calm, cool and collected, we have a job for you. Dedicated, hard-working and strive to deliver exceptional customer service, we welcome you to join our team!
This is an overnight position and must be available weekends and holidays.
What we offer you :
Medical / Dental / Vision insurance for you and your family
Life insurance
Personal Days, Holidays and Wellness Day
Recognition and rewards programs
401k program
IGH worldwide travel program
The primary responsibility of our Security Officer is to provide the highest level of safety and security for all hotel guests and employees through property tours and high visibility.
The Essential Functions of a Security Officer include :
Knowledge of hotel’s Emergency Procedures.
Conduct regular inspections of interior and exterior of hotel property.
Follow up on guests’ calls of disturbances.
Effectively communicate the hotel policies regarding acceptable behavior to unruly guests.
Eviction of unruly guests from the hotel, with assistance from Night Auditor.
Maintain a visible presence to deter any potential security threats
Follow security protocols and procedures to uphold the security standards of the hotel.
Complete and distribute daily Security reports.
Cover Night Auditor breaks.
Requirements : Skills :
Strong attention to detail
Excellent communication and interpersonal skills
Ability to remain calm and composed in high-pressure situations
Knowledge of security protocols and procedures
Physical fitness and ability to walk or stand for extended periods.
Supportive Functions :
Assist in check-in / check-out of guests or any other guest service-related activity.
Perform other duties as requested. Example : special requests from guests.
Perform any other tasks as requested by hotel management personnel.
Ability to read, write, speak and understand the English language to communicate with employees and guests
Education / Experience
Comparable hotel size and scope of experience preferred
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